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Skills Assessments

Skills Assessments. Experiences with the Combination of Skill Cards and Process Assessments in an Integrated Improvement Framework Richard Messnarz, ISCN LTD, Ireland Janez Hrastnik, IZIT d.o.o., Slovenia Damjan Ekert, ISCN Technical Office, Austria. Presentation Overview.

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Skills Assessments

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  1. Skills Assessments Experiences with the Combination of Skill Cards and Process Assessments in an Integrated Improvement Framework Richard Messnarz, ISCN LTD, Ireland Janez Hrastnik, IZIT d.o.o., Slovenia Damjan Ekert, ISCN Technical Office, Austria

  2. Presentation Overview • European Skill Cards • Skills Definitions • Skills Assessment Models • How Does This Relate to Process Assessment • Integrated Skills and Process Based Improvement Approach • Examples from Practice

  3. Combined Assessments • Background (1998 - 2001) • EU project - MM 1032 CREDIT • Result: Credit System & Skill Cards (Middle Management, Software Engineering - fundamental, Child Chare) • Current Status (2001 - 2002) • Integrated Skills and Process Assessment Platform & Skill Cards • Vision • Standardized Skill Cards across the EU countries

  4. Skills Definition Model A DOMAIN contains JOB ROLES, which contain UNITS, which contain ELEMENTS, which contain PERFORMANCE CRITERIA, which must be proven by EVIDENCES.

  5. Skills Assessments Process Model

  6. Relationship - Proces/Skills Assessment • Example - Process Assessment Result • Example - Skills Assessment Result • Combined Assessment Approach • Inclusion of a Skills Acquisition Plan

  7. Example: Process Capability Profile • (a) Skills to be used/applied • (b) Skills acquired in projects but not shared • (c) Skills to be acquired from outside

  8. Example: Analysis of Testing ProcessSW Development - SME • Documents/Results and Activities Mapped Against Standards (ISO 9001 - 2000) • Roles are Occupied by Staff • Staff Performing as Roles Produce Results • And Roles Require Skills, leading to aSKILLS ACQUISITION PLAN

  9. Example - Skills AssessmentASQF Tester Profil Improvement - Testing Skills Acquisition Plan Skills Assessment Skills Profile

  10. Combined Assessment Process Assessment Skills Assessment QMS Processes Results ISO 9001, ESA ECSS, ISO TR 15504, etc. Roles Skill Cards Activities Results Organisation Project 1 Project 2 People Project x Assessment Result Assessment Result (Capability Profile) (Skill Profile)

  11. Enhanced Improvement Plan 4. ANALYSIS OF CURRENT STATUS 4.1 Strengths 4.2 Weaknesses 4.3 Improvement Recommendations 5. Business Goals (to be considered) 6. Target Profile 7. Additional Factors/Constraints 8. ACTION PLAN 8.1. Proposed Improvement Projects 8.2. Priorities 8.3. Risks 8.4. Action Plan 8.4.1 Skills Acquisition Plan APPENDIX A A.1. Agenda of Improvement Workshop A.2. Outcomes of the Improvement Workshop APPENDIX B: ASSESSMENT Project 1 B.1. Strengths / Weaknesses Feedback B.2.1 Profile APPENDIX C: ASSESSMENT Project 2 Etc. Skills Profile + Capability Profile • 1. Goals of the Assessment • 2. Assessment Planning • The Assessment Team • Selected Projects • Tailoring - Processes / Levels • Overall Assessment Plan • Interview Plans • Materials/References Provided • 3. SUMMARY FOR THE TOP MANAGEMENT • 3.1 Introduction • 3.2 Current Status and Capability Profiles

  12. Radical Statement - Questions • Can Skills Assessment (once Skill Cards are agreed) Be An Instrument For You ?

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