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Female Consumers Insights. Claire Quinn – Group Director, Category Advisory Services, Shopper Insights info.shoppermarketing@coca-cola.com. The. Way of Shopper Marketing. Classified - Internal use. WOMEN Multifaceted and Empowered What We’re Learning. Growing The definitionof
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FemaleConsumersInsights ClaireQuinn– GroupDirector,CategoryAdvisoryServices,ShopperInsights info.shoppermarketing@coca-cola.com The WayofShopperMarketing Classified-Internaluse
WOMEN MultifacetedandEmpowered WhatWe’reLearning Growing Thedefinitionof successin educationand careersisevolving rightalongwith women Growing Companiesare tappingintothese valuesand sheddingold notions TheFastestGrowingSegment=Singlewomen, affluent,nokids Ofallhouseholdsareheadedbysinglewomen-NeuroFocus Childrenborntounmarried,cohabitating couples–USAToday,April12,2012 Womensurpassmeninundergraduate degrees,byroughly1.2million-USCensus Percentofwomeninthelaborforcetoday (36%in1990)-Census,The2012StatisticalAbstract MarissaMayerthenewYahooCEO,hasmadeheadlinesfor breakingalotofmoldsasawoman&anewmother Of marriages have a “breadwinner wife” (4% in 1970) –Slate.com,Feb16,2011 SunitaWilliamsNASAastronautandISScommanderhas50+ hoursofspacewalktimeandrantheBostonMarathoninspace Valuesthatspanacrossall womengroups-Iconoculture “The larger issue is women's ability to decidetheirown destiny."-42-year-oldnursingstudent;MercuryNews,October2012 Moreexpressionsoffemininitythanever before:CoverGirlsareEllenDeGeneres, SofiaVergara,TaylorSwiftandQueenLatifah ACitibankadshowsawomanpushingherself(andherboyfriend)to climbarocktowerequippedwiththeaccessoriesshereallyneeds INTERNALUSE WhatWeKnow Womenarecontinuing tostretchandevolve theirboundariesasthey chooselifestylesthatfit theirpriorities,needs andopportunitiesthat oftendonotfollow traditionalpaths. Theyremain committedto learning, growing, improving themselves andthelives oftheir family Self-Reliance Womenare expressing morefreedom andtheneed todefine theirownlife Satisfaction
WOMEN MultifacetedandEmpowered ValuesDifferbyGeneration,ButFamilyandParenthoodUnifies Them TheSpendingPowerofWomen Millennials (18-34) Feltsecuregrowingup, notanxiousor bewildered,donotexpect atraditionalpath Comfortableinfocusing onself,motherhoodisin additiontowhotheyare “Living with less, but only the best” Singleadultsrepresent inspendingpower -EricKlinenberg,Solo Nation,January25,2012 Womenasawholeareexpectedtocontrol ofconsumerwealthwithinthenextdecade–JillKrasny, Business InsiderFebruary17,2012 Increasingnumbersofyoung,singleandless educatedmomsmaystruggleintheirabilityto provide for their family’s long term needs Xers (35–47) Childrenofdivorce, concerned with “getting it right,” time- constrained Needtofocusmoreon self,butoftenneglect tochooseorprioritizeit “GettingIt All” and “Having It All” are under newdiscussion Boomers (48–66) Stillinfamilystage, focusedonmoney, independenceminded Selflessasamom, optimistic,trustingand aspirational “Life is an Endless Set of Opportunitiesand Experiences” Lifestyle AsMoms Mindset WHATITMEANSTOCOCA-COLA Have we shifted our notion of what today’s womanandmomlookslike? Whatcanwedotohelpwomenfeelsafe, acceptedandsupportedintheirchoices? Arebrandshavingamultifacetedconversation withwomen,onethatspeakstotheirmany differentpersonalambitionsandaspects oftheirlife(friend,mother,work, leadership,marriage,etc.)? Areourbrandpositioningsmeaningfulforher today? Where,whenandhowareweconnectingwith her?Isthatwhensheisexpectingusoropento ourmessages? • • • • • Showherinrelatableandpositiveroles Promiseabenefitthatisrelevanttohertoday Strivetodeliveronemotionalauthenticity Understandthedynamicsoftheendless arrayofherpathsandgoals Makesureyouunderstandwhichwoman you’re talking to and targeting Embrace the fact that “she” contains multitudes – multicultural,multi-generational,economically diverseandlifestagediverse INTERNALUSE THINKDO “The truth is, American culture is undergoingaseismicshift:Themodern ‘nuclear family’ is on the wane, and women who’ve previously been limited torolesofmoms,hope-to-be-momsand spinstersnowhaveanendlessarrayof pathsandidentitiestochoosefrom.” -‘Single Sway’ Frank About Women 2012