Creating a Health Equity Plan

1. Creating a Health Equity Plan ‘Even when diversity is in your DNA … it needs help and support’ Matt Anderson, President and CEO, William Osler Health System

2. Contents of Osler’s Health Equity Plan 2014/15 Executive Summary Health Equity, Central West LHIN & Social Determinants of Health Osler’s Vision, Strategic Directions & Health Equity Plan 2014/15 Promising Practices Awards and Recognition Policies, Procedures and Standards Governance Targets and Measurement Communications Contact and Authorization Appendices

3. Executive Summary The diversity needs/issues in catchment area (including demographics and Social Determinants of Health) Osler’s Vision, its Strategic Directions and the Health Equity Plans within each Direction, e.g. Corporate Strategic Direction 1: Create health services with an unwavering commitment to patient-inspired care Health Equity Priorities under Strategic Direction 1: 1a) Better understand and meet the unique needs, practices, preferences of our patient population 1b) Enable staff to better serve and/or work with diverse populations via cultural competency training To meet Strategic Direction 1 (through an equity lens we will):

4. What does health equity mean? Why is this important? Social Determinants of Health 3. Defining Health Equity

5. 4. Vision and Goals Outline agency vision Outline agency goals to achieve health equity

6. 5. Promising Practices Promising practices at Osler related to Equity that we intend to continue with, e.g.

7. 6. Awards and Recognition Awards – achieved/recognized Other Awards anticipated

8. 7. Policies and Standards Policies established to promote/enhance health equity, e.g. • Human Resources • Code of Conduct • Principles of Behavior • Recruitment policy • Languages in the Workplace • Language Access Best Practice • Care of the Deceased Patient • Tuition Reimbursement Policy

9. 8. Governance Best practices and processes at the governance level, e.g. Osler’s Board of Directors embracing diversity: Diversity for the Governance Award, 2013

10. 9. Targets and Measurement How will we measure the progress of our goals? “If you can’t count it, it doesn’t count.”

11. 10. Communications Who will you be communicating with (about the Health Equity Plan/s)? E.g. • Board of Directors • Staff, physicians and volunteers • Community • Agencies • The Central West LHIN How will you be communicating with them?

12. 11. Contact and Authorization Approval from President/CEO Who should be contacted in the event that the LHIN has questions about the plan submitted?

13. 12. Appendices Materials to support vision and promising practices, e.g. • Appendix 1: Leadership • Appendix 2: Diversity Capacity Building and Education • Appendix 3: Committees and Councils • Appendix 4: Data and Demographics • Appendix 5: Resources • Appendix 6: Clinical and Community Partnerships • Appendix 7: Recognition • Appendix 8: Additional Plans

14. Questions