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Changing names and identity fraud

Changing names and identity fraud. Technology and Privacy Forum 22 September 2014. What’s in a name? That which we call a rose, by any other name would smell as sweet. William Shakespeare. Guliemus Filius Johannes Shakspere (born?) Bill (by friends?) The Bard (in infamy)

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Changing names and identity fraud

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  1. Changing names and identity fraud Technology and Privacy Forum 22 September 2014

  2. What’s in a name? That which we call a rose, by any other name would smell as sweet.

  3. William Shakespeare • Guliemus Filius Johannes Shakspere (born?) • Bill (by friends?) • The Bard (in infamy) • Francis Bacon or Christopher Marlow(alias of?) • Mrs Shakespeare (Anne Hathaway)

  4. Why are changing names a problem? • When they create additional records for the same customer. Well…. No, not exactly

  5. Why are changing names a problem? • When they are used to create false identities to commit fraud • avoid secondary tax • claim more than one benefit • hide assets • dodge police vetting checks

  6. Quasimodo… …that name rings a bell.

  7. What is a legal name?

  8. What is a legal name? Any name providing it is not for the purposes of deceit.

  9. Official names • Names recorded in authoritative registers • Birth name • Passport name (NZ or Overseas) • Citizenship name • Registered change of name

  10. Assumed names • Alias • Also known as (AKA) • Commonly known as (CKA) • Nickname • Pseudonym • and….

  11. Married names • Assumed unrecorded until proven official • No more maiden names please

  12. Privacy Act • Principle 1 • If you collect it use it • Principle 3 • State why collection is mandatory • Principle 7 • Correct on request

  13. Privacy Act cont. • Principle 8 • Accuracy vs misleading • Principle 10 • Collection for Id proofing vs correspondence

  14. Recommended practice • Good practice guidance for the recording and use of personal names

  15. Principle 1 Customers are entitled to be referred to in correspondence and verbally by the name of their choice. Principle 2 Organisations, where required, can establish the uniqueness of a customer, regardless of the name used.

  16. Principle 3 Organisations, when permitted, are able to actively match customers, where a unique identifier is not shared. Principle 4 Organisations, where required, use the correct name.

  17. What can you do? • Allow for two categories of name Official & Assumed

  18. What else should you do? • Have some additional flags • Validated name (official name checked against source) • Preferred name (any name, one instance at a time) • Anchor name (one instance of an official name)

  19. Principle 1 My name is Mr Potato Head – but call me Darth

  20. Hi, I’m Darth Hi, I’m Yoda Principle 2

  21. Principles 3 & 4 BigOrg’s Mr Potato Head ACME’s Mr Potato Head

  22. So…

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