A Service of the Children’s Bureau, a Member of the T/TA Network

1. A Service of the Children’s Bureau, a Member of the T/TA Network Rockefeller College Professional Development Program July 2010 Mary McCarthy, Ph.D., LMSW Co-Principal Investigator Sharon Kollar, LMSW National Peer Network Coordinator Sara Munson, MSW National Dissemination Coordinator

2. Partners University at Albany      Mary McCarthy and      Katharine Briar-Lawson,      Co-Principal Investigators University of Maryland Nancy Dickinson Project Director University of Iowa      Miriam Landsman University of Denver      Cathryn Potter University of Southern Maine      Freda Bernotavicz Michigan State University      Gary Anderson University of Michigan Kathleen Faller Fordham University      Virginia StrandNational Indian Child Welfare Association      Terry Cross Melissa ClydePortland State University Katharine CahnChildren’s Bureau/ACF/DHHS      Jane Morgan,      Interim Federal Project Officer A Service of the Children’s Bureau, a Member of the T/TA Network

3. NCWWI Purpose To build the capacity of the nation’s child welfare workforce and improve outcomes for children and families through activities that support the development of child welfare leaders. A Service of the Children’s Bureau, a Member of the T/TA Network

4. NCWWI Vision A committed, competent and high performing child welfare workforce that is: skilled at delivering effective and promising practices that improve outcomes for children and families; strengthened by professional education; sustained through leadership development; and supported by organizational practices that mirror systems of care principles. A Service of the Children’s Bureau, a Member of the T/TA Network

5. NCWWI Goals Identify and deliver child welfare leadership training for middle managers and supervisors. Administer and develop impact of BSW and MSW traineeships. Facilitate national peer networks. Support strategic dissemination of effective and promising workforce practices. Advance knowledge through collaboration and evaluation. A Service of the Children’s Bureau, a Member of the T/TA Network

6. Learning, Leading, Changing Workforce development activities promote Learning: Fostering continuous learning that is interactive, reflective and relevant Leading: Cultivating diverse leadership at multiple levels within public, private and tribal child welfare agencies Changing: Supporting change through workforce development and organizational capacity building A Service of the Children’s Bureau, a Member of the T/TA Network

7. Leadership Competency Framework The NCWWI recognizes that child welfare leaders are change agents, and must possess certain competencies in order to do their jobs effectively and lead child welfare agencies into the future A Service of the Children’s Bureau, a Member of the T/TA Network

8. Leadership Model A Service of the Children’s Bureau, a Member of the T/TA Network

9. NCWWI Program Components • Executive Steering Committee • Knowledge Assessment and Management • Leadership Academy for • Middle Managers • Supervisors • Peer Networks • BSW and MSW Traineeships • Dissemination • Evaluation A Service of the Children’s Bureau, a Member of the T/TA Network

10. Peer Networks • Professional Learning Communities • Specific to each program area: • LAMM • LAS • Traineeships • Plus: • IV-E Program Directors A Service of the Children’s Bureau, a Member of the T/TA Network

11. Peer Networks • Purpose of the NCWWI Peer Networks • Develop into Learning Communities • Support transfer of Learning (knowledge and skills) • Provide platforms for information sharing and dissemination of best practices • Encourage the development and exchange of innovations • Support joint problem solving A Service of the Children’s Bureau, a Member of the T/TA Network

12. Activities • Interactive, reflective, relevant • Webinars and teleconferences • Topics solicited from peer network • Utilize national experts and peer network participants as presenters • Websites • Free/low-cost platforms • Access issues for some, most resolved with IT support • Dynamic but easy to access/navigate A Service of the Children’s Bureau, a Member of the T/TA Network

13. Peer Networks A Service of the Children’s Bureau, a Member of the T/TA Network

14. Dissemination Goal Strengthen CW workforce by effectively identifying, managing, synthesizing & broadly disseminating critical knowledge and information regarding best and promising workforce and leadership policies and practices Function National repository & communicator A Service of the Children’s Bureau, a Member of the T/TA Network

15. 14 Dissemination Challenges Traditional dissemination planning, products and activities often • Rely on incorrect assumptions about definition/purpose; • Overlook strategic dissemination planning; • Leave out stakeholder input; • Are not tailored to match needs of various audiences; • Use overly academic/jargon-filled language; • Use unappealing/inaccessible product formats; • Employ communication methods that fail to reach the field; • Are focused on one single study or project; and, • Fail to lay out practical implications or realistic recommendations. A Service of the Children’s Bureau, a Member of the T/TA Network

16. 14 Dissemination Challenges Also, practitioners, administrators & policy-makers • Do not have the time, interest or training to locate, review, synthesize & assess information quality or implications; and, • View the research-context as distinct from the "real-world" experience of practice and policy. And, finally, there is • An array of fugitive literature not communicated to the field; • Little accounting of information from professional standards, convening of best practice panels, and other documents (unpublished manuscripts, dissertations, agency reports, conference proceedings, newsletters); and, • No use of consistent definitions and evaluative tools, necessary for meta-analyses or syntheses. A Service of the Children’s Bureau, a Member of the T/TA Network

17. Dissemination Framework A Service of the Children’s Bureau, a Member of the T/TA Network

18. Dissemination Plan Development • Feedback from Project Partners • Feedback from Advisory Committee Workgroup • National Expert Interviews • National Needs Assessment Survey • 156 Supervisors, Middle Managers, Leaders • Feedback on product topics, types, formats and communication methods A Service of the Children’s Bureau, a Member of the T/TA Network

19. Five Dissemination Plan Components Dissemination Messages (Products) Dissemination Audience Dissemination Messengers Dissemination Channels Dissemination Evaluation A Service of the Children’s Bureau, a Member of the T/TA Network

20. Messages/Products • Information Repository: Online Workforce/Leadership Resource Library • Organized into 16 different topical areas: Caseload & Workload Mentoring/Coaching Cultural Responsiveness Organizational Climate & Culture Data & Accountability Recruitment, Screening & Selection Demographics & General Workforce Info. Retention Education Supervision Human Resources Systems of Care Implementation Science Training Management & Leadership Trauma-Informed Practice/ Secondary Trauma A Service of the Children’s Bureau, a Member of the T/TA Network

21. Messages/Products cont. • Products: Format/Content A Service of the Children’s Bureau, a Member of the T/TA Network

22. Messages/Products cont. • Products: Messaging • As brief and clear as possible; • No jargon; • Repetition; • Terms defined; • Low level of abstraction; • Analogies; • Concrete examples and experiences A Service of the Children’s Bureau, a Member of the T/TA Network

23. Audience Primary target audience or end-users: • Supervisors; • Middle-managers and upper-level administrators; • Leaders and Directors; and, • Children’s Bureau Training and Technical Assistance Network. Secondary audience includes: • Frontline workforce; • University-agency educational or training partnerships; • Policymakers (Local, State and Federal Decision-Makers); • Research, policy, and advocacy organizations; • Private provider associations and labor unions; • Children and families served by child welfare; and, • Media and the general public. A Service of the Children’s Bureau, a Member of the T/TA Network

24. Messengers • NCWWI,10 Partners & National Advisory Committee • Master Distribution List: • Listervs/Peer Networks • State Organizations & Training Academies • Tribal Contacts • Regional Contacts • Children's Bureau T/TA Network • National Organizations • Publications/Media Outlets • Federal Agency Contacts • State Agency Contacts (Adoption Managers, CFSP & CFSR/PIP Unit Leads, CPS Liaisons (SLOs), Foster Care Managers, Licensing Specialists, Training Directors) A Service of the Children’s Bureau, a Member of the T/TA Network

25. Channels • NCWWI website; • Direct & Mass email; • Other organizational websites, publications & information portals; • Conferences & meetings, including NCWWI National Workforce Conference (2013); • Teleconferences, webinars & podcasts; • Peer networks, including web groups/listervs; • Journals, newspapers & other publications A Service of the Children’s Bureau, a Member of the T/TA Network

26. NCWWI.ORG A Service of the Children’s Bureau, a Member of the T/TA Network