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Health Quality Matters

Health Quality Matters. Joan Plant Head of Service Improvement September 2013. HVCCG Mission & Constitution.

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Health Quality Matters

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  1. Health Quality Matters Joan Plant Head of Service Improvement September 2013

  2. HVCCG Mission & Constitution ‘NHS Herts Valleys Clinical Commissioning Group will lead commissioning that is fair, high quality, cost effective, inclusive, puts patients at the centre and works to promote provider responsibility’.

  3. Whose business is quality?

  4. Everyone's

  5. Working & Learning in Partnership

  6. What is Quality? Workforce Access Access High quality care requires all dimensions to be present Cost effectiveness Workforce

  7. Compassionate Care

  8. Priorities as a CCG

  9. Herts Valleys Clinical Strategy:

  10. Tools for Quality Improvement

  11. Quality Framework

  12. Quality Strategy

  13. CCG Assurance Framework • are local people getting good quality care? • are patient rights under the NHS Constitution being promoted? • are health outcomes improving for local people? • are CCGs commissioning services within their financial allocations? • Are CCGs ensuring that information is appropriately used to drive change?

  14. Next Steps for Care Homes • Engagement with all providers • Establish the methodology for quality assurance visits including triangulation of data • Combine methodologies with Herts County Council • Carry out joint visits with HCC, JCT and Healthwatch

  15. Next Steps for Care Homes (2) • Further develop and refine the quality dashboard and reports • Ensure input from providers and develop a portal for sharing information • Look at innovation and sharing of good practice • Review all contracts large and small for all provider settings

  16. What do you need? • Now your turn to tell me what your CCG can do to help you meet quality outcomes and to minimise the risk for all concerned

  17. Quality IndicatorsQuestion 1From this list which is the one area you feel requires the most input from your CCG Quality Team • GP input into the Care Homes • Understanding of Safeguarding • Understanding of Contract requirements? • Admission criteria? • Other

  18. Quality IndicatorsQuestion 2From this list which area would you like further assistance to meet the outcomes for Service Users. • Person Centred Care planning • Audit tools • Dependency tools • Infection prevention audit tools • Other

  19. Quality IndicatorsQuestion 3Which of these do you have the most difficulty gaining access to? • Falls team? • Tissue Viability? • Continence service? • Dietician and or SALT assessments? • Other

  20. Quality IndicatorsQuestion 4What would support me most to deliver care to a resident newly admitted following a stroke is • A detailed care plan, with identified risks • A follow up visit from the hospital • Training in stroke rehabilitation • Someone to contact if there is a problem

  21. Thank you for your help Joan Plant HVCCG Joan.plant@hertsvalleysccg.nhs.uk Where other was ticked please email admin@hcpa.infowith information

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