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$3.5M UI Claims Modernization July 28 th , 2010 Project Status to PCC

$3.5M UI Claims Modernization July 28 th , 2010 Project Status to PCC. $3.5M UI Claims Modernization. Purpose : Implement infrastructure to improve agency UI services Interactive Voice Response (IVR), Mainframe, UI Claims, Data Capture Computing Environment $3.5M Budget:

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$3.5M UI Claims Modernization July 28 th , 2010 Project Status to PCC

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  1. $3.5M UI Claims Modernization July 28th, 2010 Project Status to PCC

  2. $3.5M UI Claims Modernization • Purpose: Implement infrastructure to improve agency UI services • Interactive Voice Response (IVR), Mainframe, UI Claims, Data Capture Computing Environment • $3.5M Budget: • $1,519,097 Encumbered • $1,717,896 Spent to date • $263,007 Remaining Balance • Overall Project Completion Status: 50% • 2 of 5 sub-projects complete (5 of 8 initiatives complete) • {See slide #4 for breakdowns} • Resources: Network / Infrastructure; Call Center / Toll Free Self-service

  3. $3.5M UI Claims Modernization: Budget Overview & Status

  4. $3.5M UI Claims Modernization: Budget Certification History

  5. Dec. '09 Mar. ‘10 Upgrade IBM Z890 Mainframe PDU/UPS Replacement Dec. 10 UI Claims Backfill DB2 Upgrade $3.5M UI Claims Modernization: Initiative timeline April ‘10 Toll-Free IVR, etc. Sept. ‘10 Toll-free service Phase II Data Capture Computing Env. PC Replacement June ‘10 TIWA Network Upgrade

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