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Solutions with ET-Connector Platform. Advanced software for enterprise transactions. About us. Developing business software solutions since 1997 Starting with individual software 2002 Launching EDI software Industry & Retail 2005 Refactoring EDI software with new ET-Connector platform
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Solutions withET-Connector Platform Advanced software for enterprise transactions
About us • Developing business software solutions since 1997 Starting with individual software • 2002 Launching EDI software Industry & Retail • 2005 Refactoring EDI software with new ET-Connector platform • Place: Berlin • Personel: 7 • 100% private e-procure fair 2010 Approach: Solid solutions, excellent services
What are electronic processeses? Example: ORDER No manual typewriting-> Electronic data interchange (EDI)
Buy-Side Production Sell-Side Volume Market watch • All big companies (METRO, OBI, Daimler and more) force their suppliers to establish electronic processes due to cost reduction • Suppliers are in the need of serving these requirements (if they want or not)
Potentials - Costs • Personel costs • Type writing (i.e. type in orders) • Handling (i.e. print invoice, envelope, etc.) • Freights • Prices – services needn‘t to be free of charge • Additional costs charged by the buyer (punishment) Volumeisimportant!
Potentials - Quality • Fast • No manual type writing mismatch • Trace / Protocol • Automatic checks • Completeness (all required fields) • Duplicates • Reports / Statistics • Security Electronic processes increase quality
Strategic view on EDI • EDI is getting more and more important • EDI is a service, not a naturalness • EDI needs own resources, employees have to care about it (Master data management, Monitoring) • EDI shows up weaknesses in own processes, own business gets transparent to the customer! • Benefit yourself from EDI: Do credit memo procedure with customers, integrate own suppliers • Honour EDI in commercial negotiations: i.e. discounts
EDI causes logistic and technical challenges Strategies and goals of EDI • Integration of the own IT-systems for exchange of data with customers, suppliers, portals, manufacturers and partners • Wish for independency • Consulting and services also for your partners • Flexible connections to different systems and data formats • Cost reduction through efficient business flows • Security / Quality • Push from customers / services for customers • Optimize own procurement
The solution: ET-Connector • Connection to arbitrary ERP-Systems possible (z.B. SAP ®, proAlpha ®, infor®, SQL-Business®, Navision®, and more) • Independent connection to partners, suppliers, manufacturers and portals with one software • Creation of all kinds of text formats, i.e. XML (and derivates), HTML, EDIFACT (and derivates, i.e. EANCOM), VDA, ANSI X.12, Freitextformate, and many more … • Supported protocols: FTP(S), HTTP(S), POP/SMTP, SOAP, EDIINT AS1 + AS2, X.400 • Unlimited to number of connections / message types • Platform independent (Windows®, Linux®, Solaris®) With ET-Connector all requirements to connections and conversions can be satisfied
Only ET-Connector is needed to connect to different portals Solution 1: Connection to portals • Buying the portal software lead to dependencies to the supplier/buyer • Portal software is restricted to connecting to the portal or expensive to „unlock“ • Portal software is cost intensive (maintenance, customizing)
Independence and investment protection Solution 2: ASP vs. INHOUSE Change from ASP to INHOUSE possible!
Connecting to SAP® via SAP-Business-Connector or XI or tRFC Solution 3: SAP connection
Silent commerce – No paper between buy-side and sell-side Solution 4: E/D/E + Mercateo
Multi account / multi supplier relations (M:N) Solution 5: Corporate purchasing
Flexible and individual processes for retail industry Solution: Retail industry in Germany Integrated process Check ofincomingdata per partner Outgoingchecks per partner, i.e. calculationofprovisions Generation ofinvoicelistas PDF per partner
Solutions for every market participant ET-Connector canbeusedboth on buyer-, market- orsell-side. ET-Connector isscaling Consulting forstandards & designs ASP or INHOUSE
ET-Connector connects! Overall scenario Example configurationfor connecting differentpartners: • VAN • SAP ® BC/XI • EDIINT AS2 • Portals • Different formats andprotocols
Service-Level • 3 Service Levels • ReActive (Alert from system or customer), served within 48 hours • ProActive (Alert from system or customer or SBS monitoring) , served within 24 hours • Active24/7 (Alert from system or customer or SBS monitoring) innerhalb von 4h • Ticket system • Creation of tickets within 2 hours • Monitoring of tickets by integrated project management • Contact management – Who has to be informed? • Communication
Individualsoftwareentwicklung für Partnerverbindungs- und Projektmanagement Projektmanagement
Escalation management • AKTIV PASSIVE Waiting for response from third party-> Follow up First analysiswithin granted response time (SLA) System Kunde ALERT SLA: Reactive Solution? End Analysis ACTIVE ALERT Information via Email Information via Email Information via Email SBS Support(kein Callcenter!) SLA: ProActive, Active24
Selected local partner connections • ABB • AIRBUS • ARIBA • BASWARE (FirstBusinessPost) • BEKA • BOSCH • BOSCH REXROTH • BRAMMER • HUBWOO • COMPAREX • COMPUTACENTER • CONTINENTAL • DAIMLER AG • DANA REINZ • DHL Deutschland • EASYLINK • FELS WERKE • E/D/E • EDEKA • E.ON Ruhrgas • GLUNZ • E.ON IS • EPCOS • EUROBAUSTOFF • FESTO • GILETTE-BRAUN • GLUNZ • HAGEBAU • HERAEUS • HOFFMANN-GOEDDE • HORNBACH • HYDAC • JUNGHEINRICH • KENNAMETALL • KRAUS-MAFFEI • KRUPP • KROSCHKE • LEICHER • LECHLER • LINDE GAS • LUMBERG • M-EXCHANGE • MAGNA • MAN • MARKANT • MAX BAHR • MERKEL-FREUDENBERG • MEKRA • MERCK • METRO MGP • M+W ZANDER • MTU • NEXMART • NEWTRON • NOTHELFER • OBI • OPTIBELT • OTTO • PORSCHE • PRECITOOL • RAAB KARCHER • REWE • REYHER • SCHAEFER SHOP • SIMPLE SYSTEM • SIEMENS • SEAT • SKF • SKODA • SONEPAR • STEHA • STIHL • SWM • TRW • UPS • VATTENFALL • VW • WALLMEDIEN • WALMART • WURTH • WÜRTH • ZF
Selected international partner connections • International support in english language • By email preferred • By phone at working days from 8-17 CET • RWE Polska Spółka Akcyjna (PL) • RWE Transgas, a.s. (PL) • RS Components SAS (FR) • Office Depot International (UK) • VSE IT sluzby, s.r.o (CZ) (HOFFMANN Group & OFFICE DEPOT) • SAS Automotive s.r.o. Bratislava (SL) • Endorsia International AB (SE) • Ford (ES) • ShipServ (DK) • Deere & Company (US) • Johnson Control (FR) • TIMKEN (US) • VALEO (FR) • ALCATEL LUCENT (US) • ELEMICA (US) ESSELUNGA (IT) ACTIA SODIELEC (FR) AREVA (FR) ONERA (FR) SOMFY (FR) PARKER HANIFIN (US) ELECTROLUX (IT) KLINGER (NL) QUANTORE (NL) DHL Express Ltd. (HU) Tyco Electronics Ltd (UK) OB10 Ltd. (UK) ŠKODA AUTO a.s. (CZ) Sappi Fine Paper NA (US) Valmet Automotive Inc. (FI)