I BM Connections in Small or Medium Enterprise? Sure!

1. IBM Connections in Small or Medium Enterprise? Sure! Jan Valdman, DNS a.s. Michal Holoubek, oXy Online, s.r.o.

2. (Motto) „As a director, you suddenly miss the straightforwardness of the old days when you were one team, one family. At that moment, we realized we were big enough to be ready for a company social network.“ Zdenek MICHÁLEKDirector of Strategy and Development,CZC.cz

3. SOCIAL BUSINESS WhySocial Business?

4. Different-sized Companies Require Different Approach. You don’t have to be a large company to take advantage of social business, but… … youwill use thesocial business by anyotherway

5. Example: Management Meetings Last meeting. Open issuesandtasks. Open Issues. Information, documents, discussion. Meeting minutes. Decisionsandtasks

6. Example: Small Project Management • Toolforplanningandrealizationofsmallprojects • One place for project documentation and communication • Increase in effectivityofproject management

7. Example: HR • Communication: company  employees • Communication: HR  employees • Feedback: employees  company

8. Example: Simple Test Management Tool • Test planning and management • Reporting • Easy, effective and cheap tool for test management.

9. Different-sized Companies Require Different Approach. Social network Size of community Sharing Activity Size of organisation

10. BestPracticeofAdoption Process • Technical support • Customer support • Business cases • Testing • Ad hoc working groups • HR • Marketing • Trade • Top management Pilot (8 months) Expansion (6 months) Evolution

11. BestPractice: Summary • Social Business approachenables people within the company to stay in contact. • Adoption has to start from the top down. • The simplest solutions are often the best. • Flexibility • The implementation partner has to cover both technology and methodology

12. BestPracctice: Tablets • Top management prefer a mobile client ratherthan a web interface. • Tablets – from e-mail reader to intefaceandcorporate IS. • Tablets simplify the adoption of IBM Connectionsconsiderably

13. Greiner Growth Model and Social Business Social Networks Organisational Size Growh Through Coordination Sharing Activity Growh Through Collaboration Staff Crisis Growh Through Delegation ControlCrisis Growh Through Direction Autonomy Crisis Growh Through Creativity LeadershipCrisis Organisational Age

14. Conclusion Recommendation

15. Summary • It’s human nature to communicate. • You can ignore social business as a trend but you will not get rid of it. • The only result you might achieve is that your employees will discuss work-related issues over public social networks. „Youcandisagree, youcandiscussit, butthat‘s aboutallyoucanactually do aboutit.“ (J. daCimrman)

16. Lessons Learned #1 You don’t have to be a large company to take advantage of social business.

17. Lessons Learned #2 Adoption depends on the size of the communities more than on the size of the company.

18. Lessons Learned #3 Even sophisticated solutions are made of just a few elementary types of activities and services.

19. Lessons Learned #4 In an SMB, the adoption must beginfrom the top managementdown.

20. Lessons Learned #5 Tablet is a natural client device for social employees.

21. Lessons Learned #6 The implementation partner plays akey role.

22. A FewRecommendation how to KILL theproject !

23. #1 It´s a software.Itmeansitisresponsible to IT department.

24. #2 First step – pilot andthanroll-out

25. #3 Wewillinstallthisproductand put itusersfortesting

26. #4 Thebestwayisthe transfer ofapllicationsfromothercompany

27. #4 We don´t needthe partner foradoption