200 likes | 207 Views
Explore how to streamline clinic management by creating a hub overview and multi-consultant clinics for smoother appointment booking and resource scheduling. Learn about the advantages of this approach and how it can benefit both patients and staff.
E N D
Pam Stein EPR Clinical Analyst & Lesley English EPR Application Analyst CWS Clinic Builds 26 September 2018
Basic OP Clinic Build Advantages to conventional Meditech build Fewer clicks Less filtering/drill down See Consultant schedule for any given day See specific clinic for any given day
Resource Schedules Resource Schedule for CHAIRS in Bay 1 is maximum of 6 chairs Resource Schedule for NURSES in Bay 1 is much more complex
Creating a Hub Overview Create a resource Group for the Hub In each of the Nurse Schedules associated with the Hub, include the Resource Group name
Admin Services Clinic Management Problem!
Admin Services Clinic Management Requirements? • What do we need to make this more manageable for our Admin support staff? • Visibility of the capacity for all consultants attending that clinic • A ‘one stop shop’ where we can book and edit appointments. • The ability to move appointments from one consultant to another without the need to cancel and re-book.
Admin Services Clinic Management Solution • Adapt the Chemo delivery build to enable the Admin Team to manage the multi consultant clinics in a more efficient manner. • Rebuild the existing consultant led clinic as an ‘umbrella’ (hub) clinic with multi clinicians (workstreams) working within it.
Appointment Types Example 1 Example 2
Conclusions: Q&A • To conclude, this demonstrates how we have used the same build effectively in two very different clinic environments and for very different reasons • managing the time of the chemo nurses as well as the individual chemo treatment • to enable us to accurately record the activity of clinicians • to organise the bookings to the Multi Stream. Review clinics which will help minimise waiting times and therefore result in a better patient experience.