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An Integrated Marketing Success Story in an 8,000-year-old Industry Denise Stillman. Wine: Ancient Nectar of the Elite. Earliest written account of viniculture in Bible ’s “Old Testament” N oah planted a vineyard and made wine
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An Integrated Marketing Success Story in an 8,000-year-old Industry Denise Stillman
Wine: Ancient Nectar of the Elite • Earliest written account of viniculture in Bible’s “Old Testament” • Noah planted a vineyard and made wine • Honey and grain older fermented crops than grapes, but nowhere near the social impact of wine • Grape cultivation and wine drinking started possibly as early as 6000 BC • Caspian Sea and in Mesopotamia, near present-day Iran • Priests and royalty were using wine, while beer was drunk by the workers source: http://www.winepros.org/wine101/history.htm
WineStyles Brings Elite Nectar to the Masses • Founded in 2002 • Inspired by a backyard barbeque with friends • Guests blind-tasted wines • Winners not necessarily the most expensive or best marketed; but ones that simply tasted best • WineStyles® was created to make it easier for consumers to buy and understand wine
WineStyles Simplifies, Educates • Organized by eight different taste profiles vs varietal or region • Demystifies the selection of the right bottle of wine through taste profiles : • Provides a description listing the wine's characteristics, flavors and suggested food pairings with each bottle • Each of the more than 100 WineStyles ® retailers in the U.S., Mexico and Puerto Rico carries • Regional and local wines • Unique, hard-to-find wines from small and large vineyards all over the world • Up to 150 revolving world-class wines and most are priced between $10 USD and $25USD per bottle (7.02 – 17.54 EUR)
U.S. Wine Market is 2nd Only To France • Americans already spend more on wine than any other nation • In 2007, U.S. invested nearly $22 billion in wine purchases • Average total wine consumption in the U.S. from 2007 to 2012 is projected to grow by 1.9 percent ACGR • Men equal women now in consumption; Millenials (ages 21-31) adopt wine more than beer or spirits Sources: Recession Proof Remodel: The Wine Room,” www.prlog.com, February 20, 2009; 2008 Wine Handbook
WineStyles Capitalizes on Trends, Boosts Interest Amidst Recession • People still drink in an economic downturn • Alcohol tends to outperform compared to other parts of the economy in a recession • Wine market has grown 20% from 2004-09 despite recession • U.S. sales of wine and beer meant to be consumed at home were expected to rise 4.8 percent in 2009 to $79 billion • Not drinking less • Spending during the recession is just shifting to stores • Already in the 12 months ending in February, Americans spent 7.2 percent more on wine at food, drug and mass-merchandise stores than they did in the same period a year earlier • Young, franchised company needs to support franchisees, build brand image • Grow sales volume amidst recession • Continue franchisee growth interest Sources: www.mintel.com, Nielsen Research
Online, Local Marketing Helped Company Grow • Pre-May 2009 Marketing Mix • www.winestyles.net • www.winestyles.com.mx • www.winefranchise.net • On-premise marketing (100+ franchise stores) • Weekly e-mail marketing by each franchisee • Social media marketing (Facebook) • Franchisee local event marketing with celebrity chefs, winemakers
Integrated Marketing Adds Mass Media, Event Marketing • In May 2009, added mass media and event marketing to the mix • Used consistent visuals, messaging • U.S. launch of first TV commercial • Tested with cable TV spots to support 17 stores in Chicago area • Franchisees could opt-in with media purchases zoned to drive traffic specifically to them • 14 participated • Ran May – July 2009 • Hosted Australian wine ambassadors at Chicago Jazz Festival to cross promote their wines at area WineStyles ® stores • Target • HHI $100K USD, female, college-educated
Integrated Marketing Approach Boosts Sales, Web Traffic • Store Sales • 21% more transactions • 3% increase in dollar amount of avg transaction • Those stores not supported by TV saw 16% fewer transactions • Web Visits to Franchisor Site • 23% increase in new traffic • 13% more overall visitors • 49% increased usage of store locator page • Spent 23 more seconds on site
Dankë merci dankevell GRACIAS TACK GRAZIA dank u Hvala Dêkuji Achiu Kiitoksia Dziekuje Multumesc Thank you