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An American Success Story

An American Success Story. Over 150 Years in the Utility Business. Fortune 1000 Company. 1.4B Annual Revenues. 5,300 Employees. The Leading Manufacturer of Water Infrastructure and Flow Control Products and Services. What is AMI?.

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An American Success Story

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  1. An American Success Story • Over 150 Years in the Utility Business • Fortune 1000 Company • 1.4B Annual Revenues • 5,300 Employees • The Leading Manufacturer of Water Infrastructure and Flow Control Products and Services

  2. What is AMI? Advanced Metering Infrastructure, is the complete automation of the process of determining how much electricity has been used by the customer for any time period and producing a bill to the customer for that usage.

  3. How The Process Works It all begins with power useage… RF-Thermostat 900 MHz RF Electric Meter Electric Meter with Under the Glass (MIU-LF) Gateway to RF-Thermostat Load Management/ Energy Conservation 900 MHz RF Electric Meter

  4. How The Process Works Usage data is communicated to the collector and Internet… NC (Collector) GSM/GPRS/Broadband/Private network

  5. How The Process Works Usage data is then communicated to utility host server Utility Host Server

  6. How The Process Works Utility host server communicates data to Third Party Billing software, Cell Phones/PDAs and the web user Interface. Utility Host Server Third party billing software Web user interface Cell phone/PDA

  7. How The Process Works NC (Collector) GSM/GPRS/Broadband/Private network RF-Thermostat 900 MHz RF Electric Meter Electric Meter with Under the Glass (MIU-LF) Gateway to RF-Thermostat Utility Host Server Third party billing software Load Management/ Energy Conservation RF-Thermostat 900 MHz RF Electric Meter Cell phone/PDA Web user interface

  8. Five Major Components of Mi.Net

  9. Five Major Components of Mi.Net

  10. Five Major Components of Mi.Net

  11. Five Major Components of Mi.Net

  12. Five Major Components of Mi.Net

  13. Mi.Node-E Integrated Into Meters From Landis+Gyr Integration Into Focus, S4E, and Focus AX In Development Features Tamper Detection & Notification Power Outage Detection/Restoration with Automatic Notification Load Profiling, Demand, & TOU Calculations w/Integral Clock Power Quality Monitoring – Line Voltage, Blink Count, Outage Count Consumption Measurements - +kWh, -kWh, Net kWh, & Added kWh Non-Volatile Data Storage, 45D Mi.Net System Components Two Way Communication

  14. Mi.Net System Components Mi.Node-W • Soft disconnect • Alarms, and alerts • Leak detection • Revenue protection and fraud detection • Web access for consumers, etc • Meter Right-Sizing One Way Communication Hot Rod Mi.Node Two Way Communication Mi.Node Mi.Node Lithium batteryhas 20 year life Mi.Node Mi.Gate

  15. Mi.Net System Components Mi.Gate — Central and Communication Module Power • 120 volts AC • 10W idle • 15W active or • 12 volt DC solar power Communication • Cell, Ethernet, Wi-Fi or Radio Size and Weight • 7” x 10” x 3” • 2.5 Lbs.

  16. Mesh Networking Engineered routes between nodes • Nodes can all connect to each other via multiple hops • Self-healing = very reliable

  17. Star Networking In a star network environment, communication signals are transmitted from each meter to the receiver and then to the utility.

  18. Mesh or Star Technology – Mi.Net is both • 900 MHz Radio Technology • Stable technology • Battery backup

  19. Mi.Net System Components • Mi.Host — Host server where all the information is processed • 120 volts AC

  20. Host Server and user Interface • Mi.Host • Windows SQL Server • On-demand Two-way Reading • Hosted or Utility Owned Options

  21. Host Server and user Interface • Mi.Host • Windows SQL Server • On-demand Two-way Reading • Hosted or Utility Owned Options • Consumption Profiling • Leak Detection Reports • Meter Tampering Reports

  22. Host Server and user Interface • Mi.Host • Windows SQL Server • On-demand Two-way Reading • Hosted or Utility Owned Options • Consumption Profiling • Leak Detection Reports • Meter Tampering Reports • GIS Routing tools and Outage Management • Time of Use (TOU) billing • Transfers Appropriate Billing Data

  23. Host Server and user Interface • Mi.Host • Windows SQL Server • On-demand Two-way Reading • Hosted or Utility Owned Options • Consumption Profiling • Leak Detection Reports • Meter Tampering Reports • GIS Routing tools and Outage Management • Time of Use (TOU) billing • Transfers Appropriate Billing Data • Customer Account Access • Real-time e-mail and SMS Messages • Temperature and Precipitation Data

  24. User Interface Easy Navigation ALL Meters

  25. User Interface – By Account Intergrated CIS Data On-demand Reads “to the Meter”

  26. User Interface – Reports Numerous Report Formats On-Line Graphs to Export to Excel

  27. GIS Tool – Outage Management If you click the Outage tab in the upper left corner

  28. GIS Tool – Outage Management Full Outage list is then shown for sorting and prioritizing work

  29. GIS Tool – Outage Management Click on an icon and you can see address detail

  30. Consumer Home page Easy Navigation Linked from Utility Message from Utility Consumer Alerts, also Emailed Weather Data

  31. Consumer Settings Page Consumer Managed Email List Consumer Selected Units Consumer Managed Thresholds

  32. Consumer Daily Consumption Year, Month or Hourly Consumer Threshold

  33. Consumer Hourly Consumption

  34. Eliminates Capital investment costs for Host Server hardware Upfront software costs Tasks associated with the host server Town need to monitor & manager daily operation of the system Hosting Provides a carefree experience

  35. Re-deploy Meter Reader resources Reduce Meter Reader vehicle expense Eliminate lost time accidents Reduce clerical billing expense Reduce meter reading/billing errors Benefits of Core Functionality

  36. Additional Benefits Obtainable • On-demand meter readings • Detect meter tampering • Detect meter theft • Detect customer outage and duration • Remotely reconfigure meter

  37. Benefits Beyond metering • Monitor customer and system loading • Real time loading of distribution equipment • Detect customer-owned generation backfeed into utility • Enable logging of power quality data • Correlate load demand with ambient weather conditions • Allow use of advanced tariffs (TOU)

  38. Benefits for the Consumer • Provide real-time electricity pricing • Option to allow demand response with associated cost saving • Allow totalization of physically remote locations into one bill • Opens up various tariff options

  39. Information Access Web access of meter data by: Utility Customer

  40. Empowering Consumers and Utility Personnel PC Cell Phone PDA

  41. Enterprise Resource management • Customer Access • Remote Thermostat • Home Display • Smart Meters • Electric, Water, Gas • Residential • C & I • Support for ISO DR • Certified Vendor for ISO-NE • Carried over to NY ISO • Maintenance, Operation • Power Outage Management • Tamper Detection • Remote Hard Disconnect • Remote Soft Disconnect • Transformer Loading • Energy Management • Remote control of Thermostat • Remote Control of any Load • Billing Services • Support for existing Billing System • Rate, TOU, Demand • Virtual Metering • Enterprise Resource Management • Customer Information System • Global Information System • Meter, Transformer

  42. High Bill Complaints

  43. I called one of our Selectmen after his use was picked out by our variance report. Was able to give specific hours with high use Blamed us first Blamed kids second Blamed wife third After we had the first snow of the year, I called him the next morning and told him that his use remained low that night He realized that it was his engine block heaters from trucks that had previously been garaged at another location Improve Customer Relations

  44. Last month high bill complaint Went into his history and asked — what did you begin doing at 10:00 on January 20th? You could see by the look on his face that he knew what the problem was. He left, then called back a few hours later to see if his use had returned to normal. Improve Customer Relations

  45. What is it? 20 Electric meters & Mi.Nodes 20 Water meters & Mi.Nodes 1 Collector Hosted Data Collection Practice use of our Software Pilot Project • Why do it? Test drive before you buy. • Gain operational experience with a real AMI system • Get comfort with our software & user interface • Demonstrate Mi.Net/WiFi compatibility • Gain confidence on our communications scheme • Meter-Radio-Collector-Host-YOU

  46. Water AMI (1-way instead of AMI (2-way) Electric AMI (2-way)Water data jumps from water meter… to electric meter… then to collector… then to server (host) Pro — cost savings on water radio module Con — reduced feature set for water customers Migration Path – Hybrid Solution

  47. What do the following have in common? • Last • Fast • Week • Weak • Next • Text • Home • Rome One LETTER difference, but VERY different meanings Pop Quiz

  48. What is the difference? Extra Credit

  49. AMR Module (Hot Rod) able to communicate with Mi.Node Electric Radio Clear Migration Path to AMI Allows for “Hybrid” Installations Offers Lower Cost Full AMI One Way/ Two Way Deployment Lower Cost Hybrid AMI System

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