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Managing remote teams is to nurture, guide and support team members. This is a helpful guide for managers to make employees engaged and increase team collaboration. Originally published at https://www.ringcentral.co.uk/blog/managing-remote-teams/
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Managing Remote Teams How to Increase Team Collaboration Originally published at RingCentral UK Blog © 2019 RingCentral, Inc. All rights reserved.
” Deskless employees will make up 72% of the American workforce by 2020 International Data Corporation 2 | © 2019 RingCentral, Inc. All rights reserved.
” Half of the UK workforce will be working remotely by 2020 OddsMonkey 3 | © 2019 RingCentral, Inc. All rights reserved.
What is a remote team? A remote team is any group of professionals that don’t necessarily work from a specific location. These individuals may come from different time zones, have unique skills, and represent disparate cultures. 4 | © 2019 RingCentral, Inc. All rights reserved.
Global Survey of 24,000+ workers unearths the ‘need’ for flexibility in the workplace in order for business to thrive. Polycom, Inc 5 | © 2019 RingCentral, Inc. All rights reserved.
Tips on Managing Remote Teams
Remember to: ● Set out clear roles and responsibilities ● Discuss concerns, expectations, and targets 1. Encourage Transparency frequently with employees ● Schedule work hours, holidays, meetings and calendar ground rules As a leader and manager in your team, you’ll be the icon that others turn to for guidance. You can’t expect your remote workers to communicate openly and transparently if you don’t do the same thing for them. ● Track projects and performance through remote work management tools ● Encourage honesty and transparency in work.
2. Practice constant communication. Giving your people time to chat and bond is an excellent way to boost the efficacy of future team collaboration efforts. 8 | © 2019 RingCentral, Inc. All rights reserved.
3. Use the Right Tools to Keep Teams Organised ● Collaboration and file sharing tools ● Video conferencing, audio conferencing and instant messaging ● Calendar and scheduling tools ● Project management and tracking software ● Storage and automatic backup tools 9 | © 2019 RingCentral, Inc. All rights reserved.
4. Encourage Better Relationships between Employees When your people are dispersed all around the world, it’s difficult for them to feel any kind of emotional connection to you or the other workers in your team. However, if you can commit some time to develop relationships between your people, that can all change. 10 | © 2019 RingCentral, Inc. All rights reserved.
Challenges in Managing Remote Teams and How to Solve them CHALLENGE: Different Time Zones SOLUTION: Ask your team members to work at certain periods in the day that will keep them connected with the rest of your team. CHALLENGE: Ensuring Collaboration and Communication SOLUTION: Collaborative tools are one of the most important assets that a business leader can have when it comes to managing remote teams. 11 | © 2019 RingCentral, Inc. All rights reserved.
Best Practices for Remote Team Management
Setting Boundaries and Expectations Setting boundaries and expectations early on will help to keep everyone on the same track. Some points to cover include: ● When everyone needs to be available, ● What communication strategies you use ● Whether meetings are mandatory or voluntary ● How project deadlines are laid out 13 | © 2019 RingCentral, Inc. All rights reserved.
Embrace and Encourage Diversity The more diverse your team is, the easier it is for you to access a range of insights and inputs from different people. 14 | © 2019 RingCentral, Inc. All rights reserved.
Work on Your Communication Skills Make sure that everyone in your team knows how to communicate effectively. To begin with, ensure that each member of your group knows who they can turn to for help and when. 15 | © 2019 RingCentral, Inc. All rights reserved.
Remember, just because your people are out of sight, doesn’t mean that they should be out of mind. Give them the tools and structure they need to thrive, and your entire organisation will benefit.
Related Resources: Remote Working Resources Hub All your essential remote working resources in one place. Watch webinars, download the ebook and read remote working blogs. A Guide to Remote Working Ebook Prepare your business for remote work through cloud communications. Working Remotely: The 2020 Recipe to High Productivity Here are some the remote working tips for team collaboration and high productivity 17 | © 2019 RingCentral, Inc. All rights reserved.