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MISB-600 Managing Information Technology. Roll call / Syllabus / Calendar Group Project – brief explanation Choose groups ( 5 per group) Why are you taking this class (now)? --Break-- Chapter 1: Foundations Small Groups: Cases. Chapter 1: Introduction to IS. Why are we discussing this?
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MISB-600 Managing Information Technology • Roll call / Syllabus / Calendar • Group Project – brief explanation • Choose groups ( 5 per group) • Why are you taking this class (now)? • --Break-- • Chapter 1: Foundations • Small Groups: Cases
Chapter 1: Introduction to IS • Why are we discussing this? • Roles of IT • Where we are going: Viewing IT from a business perspective • Networked computers, networked enterprises • Business Process Reengineering • Competitive Advantage
Why are we discussing this? Technology of IS (ch. 4-7) Applications of IS (ch. 8-12) Development of IS (ch. 3) Management of IS (ch. 13-15) Foundation Concepts of IS (ch. 1-2)
Defining IS • An information system is an organized group of • people, • data resources • software, • hardware, • communications networks, and • that • collects, transforms, and disseminates information in an organization.
People: who is involved? • IS Specialists • End users (everyone else) • Managerial
IT: What is involved? • The hardware, software, and communication networks are the information technology. • IT is defined as “the hardware, software, telecommunications, database management,and other information processing technologies used in computer-based information systems.”
How to measure IS success • Efficiency • Minimizing costs, time, & IT usage • Effectiveness • Enhancing productivity • Supporting business goals & culture • Increasing business value
How to achieve IS success • User involvement • Executive support • Good planning • Realistic expectations • How to prevent success: • Lack all the above • Changing plans & requirements
Roles of IT in business • Support of business operations • Support of managerial decision making • Support of strategic competitive advantage
Internetworked Computers • Client/server • Network computing • Network computers • LANs & WANs • Legacy systems
Internetworked Enterprise • Electronic commerce • Enterprise collaboration systems (aka Groupware)
Business Process Reengineering • Not exclusive domain of IT • Henry Ford • Fundamental redesign of business processes • Marketing, accounting, operations, etc.
Cases • NetMarket & CUC International • Tates Thermographers • Reuters and Bloomberg • Campbell Soup • Mazda Motor Corporation