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Air Carrier Access Act Service Animals Psychiatric Animals Emotional Support Animals. My Role at Alaska!. Topics. ACAA Overview Game: “Board or No Board” Best Practices Q&A. Board? or No Board? “game”. Board?.. or no Board?. Board?.. or no Board?. Board?.. or no Board?.
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Air Carrier Access ActService AnimalsPsychiatric AnimalsEmotional Support Animals
Topics • ACAA Overview • Game: “Board or No Board” • Best Practices • Q&A
Best Practices: • Connect with Disability Orgs • Set clear Customer expectations • Before travel on website and all collateral • Check out DOT’s new training materials • https://www.transportation.gov/airconsumer/disability-training • Train your staff to ask, listen, and learn!
Does anyone provide ACAA contract services • MedAire: • CRO Services • Open Doors Org - Chicago • Training and CRO services