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IT Briefing Agenda 4/21/05

IT Briefing Agenda 4/21/05. SPAM Update Manage IT Update Manage IT Demo Web Architecture NetCom Update. Alan White Karen Jenkins Al Shelton Theresa Goriczynski Paul Petersen. SPAM Update. Jay Flanagan Security Team Lead Tech Services / ITD. Exchange Training.

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IT Briefing Agenda 4/21/05

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  1. IT Briefing Agenda 4/21/05 • SPAM Update • Manage IT Update • Manage IT Demo • Web Architecture • NetCom Update • Alan White • Karen Jenkins • Al Shelton • Theresa Goriczynski • Paul Petersen

  2. SPAM Update Jay Flanagan Security Team Lead Tech Services / ITD

  3. Exchange Training • June 6, 7, and 8 ($975) • New Horizons facility • Customized training for desktop support specialist • Includes modules from: • Implementing and Managing MS Exchange 2003 • Troubleshooting MS Exchange 2003 • Receive full copies of both training materials • Contact • beverly.bush@emory.edu (x7-4840) for more information and to register for the class

  4. Manage IT Update & Demo Karen Jenkins Andrew Kincaid Al Shelton

  5. Manage IT Status • Data import • CTI information (100%) • Person data (100%) • Location data (100%) • Magic data (0%) • Assignment matrix • CTI assignments (100%) • Location assignments (100%) • LDAP integration (100%) • Interface (~90%)

  6. Phase 1 Schedule • Out of the box help desk module functionality - March 31st • Development “playground” for ITD and campus - April 1- May 4th • Modification requests submitted using the Change Log • Cut-over – May 18th!!

  7. Testing & Input • Please provide input and testing assistance • Download client (ManageIT.EXE) from: • http://software.emory.edu/techtools • Can also test using the web interface • http://dev-remedyweb.service.emory.edu/arsys/home • Netscape v7.2 • Firefox v1.0.2 • IE v6.0 (Windows only)

  8. Web Architecture Theresa Goriczynski Systems Team Lead Tech Services / ITD

  9. New Web Hosting Infrastructure • Environment: • Red Hat Enterprise 3 • Cold Fusion 7 • JDK 1.42 (as part of CF) • Apache 2.0 • PHP 4.3 • Load-balanced via Netcontinuum

  10. New Web Hosting Infrastructure • Target dates • Oak-dev: May 16 • Oak-prod: May 31 • Maple-dev: June 20 • Maple-prod: June 30 More details to come in the next few weeks as we move forward with the install and configuration…

  11. NetCom Update Paul Petersen Manager, Data Operations Network Communications

  12. New Wireless TechnologyA Status Report & Road Map for Wireless Technology at Emory UniversityApril 21, 2005

  13. Agenda • Wireless at Emory • Current Status of Wireless on Campus • Current Implementation Issues • New Wireless LAN Switch Implementation • Advantage of New Wireless LAN Switch • Technical Issues with New Technology • Impact of New Technology on Customers

  14. Wireless Status • Deployed Sites • Approximately 20 different locations • Including 3 Outdoor sites • Over 175 APs Operational and in use • Usage • Consistently more than 200 users each day • Mixture of Colubris and Aruba APs

  15. Current Implementation Issues • Roaming • Roaming from one building to another breaks VPN • No Guest Access • WPA • Backend Network Issues (VLANs, etc.) • Management Issues • Scalability

  16. Wireless LAN Switch Technology • Ease of Deployment • No VLANs required to get virtual networks • No specific AP configuration required • Ease of Management • RF management • Client Management • AP Management • Flexible Configurations • Authentication • Networks • Security • Guest Access

  17. WLAN Switch Diagram

  18. WLAN Switch Diagram

  19. Discussion: New Technology Technical Issues • Migrating from old to new technologies • Prove the new technology before older technology is replaced • Service implementation changes • VPN Login looks the same for users • WPA will be available with Aruba installs • Working on a Guest Access strategy

  20. Discussion: New Technology Customer Impact • Changes in Client Login Setup and Procedures • VPN login is exactly the same • WPA & Guest Access will be available • Will need to be documented • Challenges • Mixture of Old and New Technology

  21. NetCom

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