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Communication Notes. I. What is Communication?. Communication an attempt to understand and/or be understood Communication occurs in large group, small groups, and between two people. Formal Communication i. prepared speeches or conversations (sermon, lecture, presentation).
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I. What is Communication? • Communication • an attempt to understand and/or be understood • Communication occurs in large group, small groups, and between two people. • FormalCommunication i. prepared speeches or conversations (sermon, lecture, presentation). • InformalCommunication i. everyday conversation
II. Communication Types • Verbal i. sending a message in words, including writing. • Nonverbal • sending a message without using words • About 80% of communication is nonverbal. • Intrapersonal i. communicating with oneself • Interpersonal i. communicating between two people.
III. Communication Failure A. Communication involves three messages: i. The intended message is the exact message the speaker wants to convey ii. The expressed message is the actual words said. iii. The received message is what the listener perceives in his ears and mind. iv. A breakdown in communication can occur due to several external sources: noise, defective hearing, lack of attention by the listener, and/or incorrect speech function on the part of the speaker.