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At Strativity, consulting isn’t an academic pursuit. Our consulting services are designed to yield measurable, meaningful results across all key customer experience touch points: from employee engagement to customer satisfaction and from resource allocation to bottom-line profitability.<br>
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About UsWe succeed when our clients succeed Driving a new era of customer centricity Every business wants happy customers. But Customer Experience Management is more than just satisfaction ratings and ticket resolution times. It’s about building long-term loyalty, sustained revenue streams, brand advocacy, and personal engagement with customers.
Why go customer-centric? Creating exceptional customer experiences is a vital strategy for growth. While most companies are attuned to the mandates of efficiency in resource management and maximization of profit margins, few have embraced the most critical factor in brand profitability: the loyalty expressed by customers.
Contact Us 401 Hackensack Avenue8th FloorHackensack, NJ 07601+1 201 808 8500info@strativity.com 9 John Martin CrescentSuite 200Millgrove, ON L0R 1V0+1 416-837-9769wayne@strativity.com Level 20, Tower AThe Zenith Centre821 Pacific HighwayChatswood, NSW 2067+61 2 8448 8171info@strativity.com.au