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Problem Solving and Strategic Thinking

Problem Solving and Strategic Thinking. Welcome. Welcome! Facilitator: Tracy Laycock. Identifying Problems. What is a Problem?. Difficulties. Emotions Mental shortcuts Need for an explanation Biased evidence. Pitfalls to Problem Solving. Understand the Steps. Define the Problem.

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Problem Solving and Strategic Thinking

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  1. Problem Solving and Strategic Thinking

  2. Welcome • Welcome! • Facilitator: Tracy Laycock

  3. Identifying Problems

  4. What is a Problem?

  5. Difficulties • Emotions • Mental shortcuts • Need for an explanation • Biased evidence

  6. Pitfalls to Problem Solving

  7. Understand the Steps

  8. Define the Problem

  9. Define the Problem (continued) • Problem Restatement • Paraphrase • 180 Degrees • Broaden the Focus • Redirect the Focus • Ask “Why”

  10. Compile Information

  11. Analyze

  12. Analyze (continued) • Sorting • Chronology • Use a Matrix

  13. Generate Solutions

  14. Generate Solutions (continued) Brainstorming!

  15. Generate Solutions (continued) • Phases of Brainstorming • Explore • Narrow • Define Judging

  16. Evaluate and Decide

  17. Root Cause Treat the root cause, not the symptoms.

  18. Finding Solutions

  19. Explore Your Options Can’t Decide? Try Pros, Cons, and Fixes!

  20. Realistic Solutions • Put the Plan into Action: • Who • What • Where • How • Resources • Deadlines • Details

  21. Thinking Strategically

  22. Definition of Strategic Thinking

  23. Skills of a Strategic Thinker Skills needed for strategic thinking: • Learning from experience • Taking risks • Asking the right questions • Creating or thinking outside the box

  24. Attributes of a Strategic Thinker Attributes of a Strategic thinker: • Inconsistency • Conclusive approaches • Substantive intensity • Laggership, entropy • Pragmatism

  25. Leadership and Strategic Thinking

  26. Conclusion • Thank you for your time. • We look forward to your participation in future webinars. • Remember to access the CCLC Web site or the Leadership Academy Course in OnCourse to find resources and a hyperlink to a survey about this session.

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