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Enhancing Learning with Multimedia Tutorials for Adult Computer Users

Explore how multimedia tutorials can support adult beginners in learning file management, addressing physiological changes associated with aging. Tiffany Akiyama's study at the University of Hawaii demonstrates the benefits of synchronized verbal and visual presentations, improving older adults' cognitive efficiency. The development of tutorials using Adobe Captivate, onscreen action capture videos, and interactive elements proved significantly effective in enhancing student learning. Utilize these techniques to overcome barriers and challenges for adult computer users.

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Enhancing Learning with Multimedia Tutorials for Adult Computer Users

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  1. Common Barriers • Physiological changes that occur with aging • Vision • Hearing • Muscular challenges • Difficulties with working memory Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  2. Multimedia • Synchronized verbal and visual presentation • Students tend to score significantly higher • Beneficial to supporting older adults learn • Audiovisual lessons are cognitively efficient Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  3. Tutorial Development • Developed two tutorials • Primarily created with Adobe Captivate • Onscreen-action-capture videos • Pop-up text cues • Test questions • Voice narration • Communicated with computer instructor Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  4. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  5. Packet • 30 distributed • 1 week to complete • CD (auto-run) • 2 pre-tests • 2 post-tests • FM checklist activity • Questionnaire Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  6. Participants • 14 useable packets • Varied in occupation • Students • Secretaries • Airline employees • Others • 53 to 70 years old • Half had prior knowledge of FM Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  7. Tutorial 1 Pre vs. Post Test Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  8. Tutorial 1 Pre vs. Post Test Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  9. Test Question 3 • On a typical computer, what letter is the “hard drive” assigned? • Same participants got it wrong • Both had little or no FM experience • Only text and narration • Could have included images Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  10. Tutorial 2 Pre vs. Post Test Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  11. Tutorial 2 Pre vs. Post Test Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  12. Test Question 4 • All of the following are steps used to rename a file or folder EXCEPT: • Selecting the file or folder • Left click on the file or folder • Press Enter on the keyboard • Left click on the Edit menu Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  13. Test Question 4 • All of the following are steps used to rename a file or folder EXCEPT: • Selecting the file or folder • Left click on the file or folder • Press Enter on the keyboard • Left click on the Edit menu Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  14. Test Question 4 • All of the following are steps used to rename a file or folder EXCEPT: • Selecting the file or folder • Left click on the file or folder • Press Enter on the keyboard • Left click on the Edit menu Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  15. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  16. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  17. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  18. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  19. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  20. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  21. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  22. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  23. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  24. Attitudes • Comfortable • Everyone learned • Onscreen-action-capture videos helpful • Pop-up text cues handy • Should be used with class lessons • “Tutorial gives you practical exercise” Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  25. Future Study • “Relics” vs. current technology • Compatibility • Keyboard experience • “Warning tags” for common errors • All narration directions Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  26. Conclusions • Multiple cues are effective • Class implementation • Pre-lesson • During • Review Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

  27. Using Multimedia Tutorials to Enhance Student Learning of File Management for Adult Beginner Computer Users Tiffany Akiyama, University of Hawaii

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