1 / 1

ARRIS’ Vision: “Lights out” Operation From Automated Outage Notification to Repair

ARRIS’ Vision: “Lights out” Operation From Automated Outage Notification to Repair. Financial Impact Analysis. Rev2 RiskView ® provides service outage analytics that enable prioritization of infrastructure issues based on their financial impact.

roden
Download Presentation

ARRIS’ Vision: “Lights out” Operation From Automated Outage Notification to Repair

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. ARRIS’ Vision: “Lights out” OperationFrom Automated Outage Notification to Repair Financial Impact Analysis Rev2 RiskView® provides service outage analytics that enable prioritization of infrastructure issues based on their financial impact. EventAssure declares an Event with an automated notification for a Work Order WorkAssure creates the work order and acknowledges with the assigned job ID Network outage suspected at Node 0 Workforce Management Performance Management Proactive Outage Management Automated Outage Interface WorkAssure determines the best resource to fix the issue (skillset, distance, equipment etc.) EventAssure determines all devices offline behind Node 0 Common Data Collection Common Periodic Data Collection for Performance and Outage Information CMTSs and CPEs The tech is dispatched and notified via his handheld of the outage details The tech fixed the outage and closes the job on his handheld. WorkAssure powered Field Tech www.arrisi.com

More Related