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Our Experience with Online Student Feedback

Our Experience with Online Student Feedback. Adel Abunawass Will Lloyd Edwin Rudolph Department of Computer Science State University of West Georgia {adel,wlloyd,erudolph}@westga.edu http://adel.cs.westga.edu/acmmidsoutheast04/. Motivation. Know thoughts/input of stakeholders

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Our Experience with Online Student Feedback

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  1. Our Experience with Online Student Feedback Adel Abunawass Will Lloyd Edwin Rudolph Department of Computer Science State University of West Georgia{adel,wlloyd,erudolph}@westga.edu http://adel.cs.westga.edu/acmmidsoutheast04/

  2. Motivation • Know thoughts/input of stakeholders • Collect/store data with minimum cost • Quick reaction time to critical issues • Documentation for assessment • Documentation for specific program needs • Curiosity!

  3. Instruments • Surveys: • Undergraduate • Graduate • Capstone • Exit Interview • Alumni • Employers • Students Evaluation of Instructions • SEI • Additional Surveys as requested/needed • CS 1 / 2 • Interactive Blog • CS Blog

  4. Systems • Free and open-source software • phpESP: PHP Easy Survey Package • Easy to use web UI for survey creation, management, and reporting • Data can be exported (i.e., Excel) or queried (MySQL) • bBlog • Simple blog system written in PHP using MySQL • Integrated with: • Moodle: A Free, Open-Source Course Management System for Online Learning • COMPASS: Our CS Assessment Project

  5. Our Experience • We gather feedback via: • Various Surveys • Course Assessment • Blog • We formulate discussion points for blogging • Faculty review and make recommendations • Department takes appropriate actions • Overall, it has been very positive, helpful, valuable, and less intrusive…

  6. Conclusions • Be wise, easy tools are seductive • Too much information is not always good • Keep your questionnaires/requests clear, short, & focused • Keep your eyes on the prize- deal with important & critical issues first • Useful documentation for programmatic needs • Must supplement formal assessment methods • Just because you know something is broken, that does not mean you know how to fix it- take time to think through the issue & develop an appropriate solution…

  7. References • phpESP: PHP Easy Survey Package • http://phpesp.sourceforge.net/ • bBlog • http://www.bblog.com/ • COMPASS: Computer Science Assessment • http://compass.cs.westga.edu • Moodle: A Free, Open-Source Course Management System for Online Learning • http://moodle.org/

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