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Experiences from a national medical library

ICOLC Stockholm, Tuesday 2nd October 2007. Experiences from a national medical library. Kjell Tjensvoll, Consortium Manager. Mission. To improve health care quality by providing free and easy access for health personnel to useful and reliable knowledge

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Experiences from a national medical library

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  1. ICOLC Stockholm, Tuesday 2nd October 2007 Experiences from anational medical library Kjell Tjensvoll, Consortium Manager

  2. Mission • To improve health care quality by providing free and easy access for health personnel to useful and reliable knowledge • Provide free access to medical informationresources for: • all Norwegian health personnel • students at medical colleges and universities

  3. Organisation • First deal with Ovid from 1st January 2005 • Officially opened 6th June 2006 • Seven employees • Financed through public funds: owned by The Directorate of Health and Social Services and the regional health trusts. • Hosted by The Norwegian Knowledge Centre for the Health Services • Organised as a publication/journal; editor in chief • Editor manage according to statutes • Independent of both owners and host organisation

  4. Economy • Annual budget ca. EUR 5 mill (USD 7,2 mill) • Norway is a rich country • Are the libraries rich? • Publishers expect better prices • We get less content for the same amounts of money • VAT

  5. www.helsebiblioteket.no www.helsebiblioteket.no

  6. Four access levels ... • Open Access • Linking to resources • Institutional repository • BioMed Central • National access • Recognition of national IP range (GeoIP) • Access for health personnel and students • Medical colleges • Universities • Access for health personnel

  7. Journals and databases • National access • BMJ (24 Journals), JAMA (and 9 archives), Annals of Internal Medicine, New England Journal of Medicine, Cochrane Library, Clinical Evidence • Access for health personnel and students • Five bibliographic databases • AMED, CINAHL, EMBASE, Medline, PsycINFO • ProQuest Medical Databases • Lippincott C100 (collaboration with universities) • PsycARTICLES ? • Access for health personnel • Norwegian Medical Handbook (NEL)

  8. National procurement • EU regulations; threshold values • USD 80 000 +, national tender • USD 180 000 +, international tender • Letter of the law is to tender for everything above the threshold values • Direct procurement • Only below USD 80 000 • Exceptions • Specific titles/resources with no competitors

  9. Tender process – useful tools ... • Choose correct process • Open tender • Negotiations • Energy consuming process • Very powerful • dictate conditions • reservations disqualifies • vendors are subject to laws and regulations • Award criteria • more complicated after 1.1.7 • critical to do well • Contracts • standard contracts • tender documents appendix • additional appendix

  10. Current tender for journals and databases • Open competition; no negotiations • Journal package • Content and cost • Databases, same, same but different ... • Unsatisfactory market situation • Vendors are not customer friendly • EBSCO, Wolters Kluwer, Elsevier, ... • Using tender to make our view clear and to encourage competition • Does it work?

  11. Search functionality • Tender process – 10 months! • Tender with negotiations • Hired consultants • Limited funds • Contenders • IntelliSearch, FAST, Google, Vivisimo, open source, … • Missing: Autonomy, Endeca, Mondosoft, … • Winner: Vivisimo

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