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SOLUTION

BENEFITS. PROBLEM. SOLUTION. CONTACT. DETAILS. PRICING. Problem. Agents in manual calling mode spend 80% of their time dialing customers, not talking to them. . There is no formal MIS that tells agency owners what happened in the course of the day .

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SOLUTION

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  1. BENEFITS PROBLEM SOLUTION CONTACT DETAILS PRICING
  2. Problem Agents in manual calling mode spend 80% of their time dialing customers, not talking to them. There is no formal MIS that tells agency owners what happened in the course of the day Excel sheets are poor methods to capture, process and follow up on leads leading to revenue loss The absence of both recording as well as DNC filtering leaves agencies open to compliance issues
  3. Solution An automatic dialer that ensures agents are talking to customers up to 80% of the time in a day Detailed, real time and customizable reports for every layer of management An OPEX offering to ensure that your money is spent in growing your current business and not on hardware, software, licensing and support. Cloud based DNC scrubbing as well as recording archives to ensure 100% compliance
  4. Details Each agent has a dedicated desktop & headset to make calls On agent login, the dialer starts dialing calls automatically A customizable list of reports is available for every layer of management Recordings are stored on server for 90 days and can be moved automatically to the cloud Automatic DNC scrubbing is built in to the solution Integrations with your existing CRM or LMS are seamless Data is uploaded to a local server using Excel Otherwise the call is re-tried as per pre-set rules set by you If the customer picks up the phone, the call is transferred to an available agent
  5. Benefits 0% headache: We offer hardware, software, support and customizations on OPEX, without lock-ins or long term commitments. Better management: Granular reports, real time status and list performance data give you have actionable information at your finger tips. Increased profits: Automatic dialing ensures more contacts leading to more productivity and more profit per agent. 100% compliance: Flexydial is the only real-time DNC scrubbing solution in the market that automatically updates itself twice weekly.
  6. Pricing Platinum Gold Silver All gold features plus Desktops Headphones Server CTI Cards Onsite support Priority escalations Software licenses INR 2750 All rates are per workstation per month. Taxes extra Phone based solution Hardware + Software NDNC Scrubbing Onsite support 100% recording INR 750 Desktop Based Software only Full CRM and reports Unlimited customizations and integrations INR 750
  7. Why Buzzworks? Enterprise tested: Top BFSI customers have been using Flexydial already for millions of outbound calls annually. India’s only full service solution with on site support. There is no small print in our offering to you. Up or downgrade anytime. Our fully OPEX solution makes sure you spend your hard earned money on increasing distribution, not technology A Decade of stability:We have been around for more than a decade as a company & have a pan India presence for your peace of mind
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