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e-London

e-London. Colin Jenkins e-business Advisor & Alex Bax Senior Policy Officer. Objective of an e-business advisor. to ensure London’s competitiveness, business expansion, and inward investment is maintained and further developed through the impact of e-business.

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e-London

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  1. e-London Colin Jenkins e-business Advisor & Alex Bax Senior Policy Officer

  2. Objective of an e-business advisor to ensure London’s competitiveness, business expansion, and inward investment is maintained and further developed through the impact of e-business

  3. Perception of the most important Internet Centre Q: Which city do you think will be the most important European centres for internet related business and services in the next five years? Source: European Cities Monitor

  4. The World Cities Internet Capacity Source: Telegeoghraphy 2000

  5. Level 3 Energis London’s Local Access Inner London • Multitude of Fibre rings Rest of London • DSL enabled across London • Cable modem access patchy • BWA Licences issued • Free Space Laser

  6. CANTAT3 Sirius UKGERMANY 6 UK NL 14 Gemini SOLAS UK NL12 TAT 14 AC1 CELTIC UKBL 6 TAT 12/13 UKFRANCE 3 UKFRANCE 5 RIOJA FLAG London’s National and International Focus Economies of scale through • focus for UK • focus for Europe SEAMEWE 3

  7. Media Entertainment Fashion Retail Financial Services Academia Travel & Tourism Telecommunications Internet Data Centres Business Services London’s StrengthsPrime e-businesses

  8. Summary ofLondon’s Current Standing • Overwhelming perception as leading European e-business City • More internet capacity than any other City worldwide • More IDC space in service and available for service than other European Cities • Focus of all UK internet activity • Focus for UK and European connectivity • Centre for many innovative industries How to stay ahead

  9. The Treat to London’s Position Why is London is a leading e-business centre, on a par with New York and ahead of the rest of Europe? • Supported by early competitive telecoms environment • leading regulatory reforms • high level of telecoms investment in central London BUT • European telecoms environment is becoming more competitive • EC is now leading on regulatory reforms and UK is slipping behind the pace • Outside Central London advanced telecoms supply options are limited and Broadband is not happening • Euro Cities such as Frankfurt, Amsterdam, and Paris are catching up whilst new city environments (Berlin) threaten quantum leap Future success is fragile. How does London maintain its competitive edge?

  10. Enablers Standards • security Smart cards accounting practice Connectivity Terminal device Narrowband access • Friaco • Modems • ISDN Broadband access • Fibre • DSL • Cable Modems • BWA • 3G • Satellite Streetworks Roofworks Power Collocation space Stakeholders Education ICT skills (Practitioners) e-appreciation gap (Users) e-basic skills(Literacy) Services e-procurement e-retail e-government e-finance Knowledge management CRM, CSM, MRO ….. Supply chain compression Teleworking e-issues

  11. Three Major Issues • Affordable Broadband access • high speed access from Outer London • Businesses and Home • Education • ICT industry Shortage • Appreciation Gap • Basic e-skills • e-government as a lead adopter • Government services • Strategies • Working Practices • Digital divide

  12. Government’s Objective “to achieve the goal of making the UK the most extensive and competitive broadband market in the G7 by 2005” UK online: the broadband future

  13. G7 Broadband Penetration per ‘000 Pop’n(Jan 2001) Source: Ovum

  14. G7 Countries: Broadband Forecast per ‘000 Pop’n Source: Ovum

  15. Broadband Penetration per ‘000 Population(Jan 2001) Source: Ovum

  16. Broadband access price comparison, dominant operator, April 2001 Source, Analysys, Interactive Consumer Broadband: Sex, Sport & Shopping? June 2001

  17. Service innovation Critical Mass? Broadband Access: Push or Pull ? Broadband Access

  18. Broadband Options Spectrum(evolution or revolution) Fiscal intervention: • Subsidy • Tax breaks • Loans • employer incentives Collaboration: • Between Companies • Companies and Local Authorities Maintain current position Wholesale access to Cable Networks “North Sea Gas Conversion” Stronger Regulatory intervention - BT Government Broadband Initiatives • Schools access + content • Libraries access + content • e-government service • SME initiatives Potential Initiatives • earlier analogue TV turn off Local/Regional Authority intervention: • Ducts • Dark Fibre • Free space laser • Building Regulations • Newham Option • Stockholm Option Industry re-engineering: • Spin off BT Local Access • Stand alone BT owned • BT minority stake • Stakes by other companies • Merge with Cable TV access co

  19. Addressing the Major Issues: Education Practitioner • Demand outstripping supply = worldwide shortage Appreciation Gap • Companies not embracing “e” • Companies not embracing “e” properly • Companies where “e” is not endemic Basic e-skills • First-time entrants to the workforce • Career-break re-entrants • Unemployed/newly redundent • “Greys” • European Computer Driving Licence?

  20. Practitioner Appreciation Basic Skills Lead Adopter plus “Bugbuster” approach Focused approach Basic skills qualification for all Major Programmes Addressing the Major Issues: Education Training

  21. What Can the Mayor do?

  22. Broadband Spatial Issues • Outside central areas broadband connectivity is not happening fast enough • not affordable for Businesses or Home • which technologies are sustainable • when will it happen • Impact of e-services on land use • transport systems - change in working patterns • space requirements for offices, IDCs • e-commerce, e-retail, e-collection centre, ….. • virtual clustering, declustering • environmental

  23. Spatial Development Strategy“Towards the London Plan” • Include telecoms infrastructure in planning with every other utility • New developments • Duct nests • building entry • e-enabling new buildings • Roofworks: compliance to industry best practice guidelines • Ensure Power requirements are part of the integrated planning process

  24. Spatial Development Strategy

  25. Spatial Development Strategy

  26. Other Strategies Economic Development • Skills • ICT skills (Practitioners) • e-appreciation gap (Users) • e-basic skills (Literacy) • Innovation clusters Transport • Co-ordinating streetworks and encouraging joint digs • e-retail implications • Impact of changing working practices • Travel information • Wider dissemination • Real time timetables

  27. Summary London currently enjoys a strong competitive position But • Industry alone will not maintain that competitive advantage • A new approach to broadband access is required • The approach needs to be underpinned by major training and education initiatives So How can Regional and Local government play its part as a lead adopter

  28. e-Government Alex Bax Senior Policy Officer Greater London Authority

  29. London and e-government • Current concerns in e-government • Electronic Service Delivery • e-democracy • the digital divide • What is London doing?

  30. What is e-government? ‘E-government’ is concerned with the impact of the ICT revolution on all aspects of the business of government

  31. Electronic Service Delivery 100 percent electronically available by 2005 25 percent by 2002 457 national government services 150+ local government services

  32. Central government services

  33. Barriers to implementing e-government

  34. The digital divide • Internet penetration to home at 40 percent • Mobile penetration is 57 percent (per capita) • National data shows internet correlates to social class • Mobile, Satellite t.v. and other technologies reverse this trend • Poor public services

  35. The digital divide - 2 • Individuals, groups or businesses • Socio-demographic factors • Education • Accessibility

  36. Internet to the home

  37. The London Information Economy Source: Local Futures Group

  38. Digital TV household penetration

  39. e-Democracy • Process • Not just voting - chads versus bits • Content • Democracy happens between elections!

  40. Seven levels of e-democracy 1. Access to information held by the government. 2. Online interaction with the government on service programs available to the public. 3. Online discussion of the issues with other citizens. 4. Online discussion of the issues with subject-matter experts. 5. Online discussion of the issues with government officials. 6. Contribution of ideas relative to the issues undertaken by the government. 7. Voting on the issues. Source: http://www1.govtech.net/magazine/story.phtml?id=2530000000002435&issue=

  41. London Connects • Developing a strategy • Building coordinating capacity • Stimulating London-wide initiatives • Coordinating Implementing Electronic Government statements

  42. TfL LDA Greater London Authority Fire Police Business Central Government L O N D O N E R S Health Education Local government Voluntary sector

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