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Enhance workplace communication, proper grammar, and training implementation. Learn key etiquette characteristics for success in business environments. Contact Natasha Harris for customized training solutions.
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Learning objectives • Learning Objectives: • · Review and discuss the importance of professional etiquette in the workplace • · Discuss characteristics of proper grammar and word usage • · Identify ways to enhance communication skills within your staff and management team • · Review and discuss the importance of proper training and implementation • · Discuss how the keys to success can be applied in your daily structures
Definitions • Business Etiquette is defined as: • Expected behaviors and expectations for individual actions within society, group, or class. Within a place of business, it involves treating coworkers and employer with respect and courtesy in a way that creates a pleasant workenvironment for everyone.businessdictionary.com
Be Characteristics • Be polite and courteous • Be respectful of others • Be honest and sincere • Be willing to commit • Be responsible • Be willing to learn from your mistakes • Be teachable • Be an effective communicator/listener
Integrity Training & Professional Services • Entrepreneur Educator & Consultant • TX Childcare Health Consultant • PO Box 1175 • Mansfield TX 76063 • natasha670@yahoo.com • www.integritytrain.org • Presenter: Natasha Harris