Take Responsibility for Yourself Taking responsibility is about making good choices.

1. Take Responsibility for Yourself • Taking responsibility is about making good choices. • There are consequences to each choice we make. • If you want to be successful, take responsibility for behaviors and your choices, and choose well.

2. You can’t control what life puts at your doorstep, but you do have control over how you respond to it.

4. Take responsibility for yourself and your choices. • You are what you choose to be! Want to be truly successful?

5. Keep Learning • You're not finished when you complete orientation. • Things are changing everywhere. • Keep up, or you’ll lose out.

6. Source of Learning • Possible Mentor • Next Steps • By When? • Benefits of Learning • Measurement Your Development Plan

7. Keep Learning! • Continuous learning is important. • Look for and accept new duties and responsibilities. • Request additional training. • “Pick the brains” of knowledgeable co-workers.

8. Look Your Best • High achievers care about their careers and themselves. • Looking your best doesn't need to cost a lot. • Take pride in your appearance. • Be neat and clean. • Be moderate in use of make-up and accessories. • Have good personal hygiene. • Looking your best is important for everyone.

9. Looks and Attitude • How do you feel when you dress up? • How does it affect your behavior? • How do successful people in the organization dress?

10. Look Your Best Want to be truly successful? Dress for success. • Look and dress as well as you can. • Others will respond more positively to you. • Image is important for everyone.

11. Be Patient • Not everyone is as smart as you. • Not everyone knows what they want. • Not everyone communicates as well as you. • Not everyone understands what you go through.

12. What was the situation or setting? • How did you respond? • How did the other person or people react? • How did it make you feel? • Was being impatient successful in this situation? • What could you have done differently? Looking Back

13. Be Patient! • Be tolerant when mistakes are made. • Stay calm when you start to get upset. • Accept things you cannot change. • Be willing to wait for things you want.

14. Be Appreciative • Focus on what you have, not what you don't have. • Look for — and show appreciation for — the positives. • Take stock of the "good stuff" you have and be thankful for it.

15. Activity 1 • Who: Identify someone responsible for making things go well. • Take Action: Determine what action you can take to show appreciation. • By When: Set a deadline.

16. Be Appreciative • Let the people around you know you’re happy to be a member of the team. • Appreciate developmental opportunities. • Appreciate the efforts and contributions of your co-workers.

17. Think Health • Healthy people have more energy and drive, greater focus, less stress, and fewer sick days. • Health and success go hand-in-hand. • Good health is a key to your success. • Successful people take care of themselves.

18. Think Safety • You can't be successful unless you're committed to safety. • Careless people put themselves, co-workers, and organizations at risk. • Intentional safety violators expose themselves and others to serious consequences. • If you're serious about success, stay fit and stay safe.

19. Safety Mindset • Asking for Trouble • Amount of sleep • Being well-rested • Not getting enough sleep • Emotions • Staying calm and steady • Being upset, nervous, stressed • Attitude • Being positive • Being negative • Health and wellness • Keeping healthy, strong • Coming to work when sick • Training • Getting proper training • Trying to “wing it” • Experience • Having time and experience on the job • Trying things without getting some training or support • The Safety Mindset

20. Think Health and Safety • Keep yourself safe. • Pay attention to what your body is telling you. • Written rules exist for a reason. • Know what those rules are. • Follow them to the letter.

21. Contribute to Others’ Success • Look for opportunities to contribute to the success of the people around you. • Share your talents and your time. • Help others learn, grow, and get through tough situations. • Make sure helping others doesn't impact your own work.

22. Everyone needs to pitch in!

24. Contribute to Others’ Success • Look for opportunities to contribute to the success of the people around you. • Remember the long-term benefits of helping others.

25. Be a Team Player • A team can be loaded with superstars, but you have to work together. • We all have to work together to accomplish a common goal. • Each member of the team has a role.

26. Be a Team Player • When things go right, everyone’s a winner. • When things don’t work out, we all lose.

27. To be a team player: • Give your best effort no matter what role you play. • Do what’s needed to help the team succeed. • Cooperate and communicate. • Be considerate of others. • Accept and value others' ideas. • Carry your share of the load.

28. Be Considerate of Others • Inconsiderate people behave like the workplace is their own. • The workplace is a shared environment. • Everyone has the same rights as everyone else

29. What’s Going On? • Sometimes it’s difficult for us to confront someone who’s being inconsiderate. • Maybe you’re doing things that are annoying others. • One thing’s for sure - we can’t fix what’s wrong if we don’t talk about it.

30. Be Considerate of Others • The workplace is a shared environment. • Everyone has the same rights. • It’s difficult to confront others. • Be aware of how your behavior affects others. • Being considerate means accepting and acknowledging differences.

31. Give and Earn Respect • Human respect means that other people's needs, hopes, rights, ideas, and self-worth are just as important as your own. So… • Treat others with dignity, courtesy, and equality. • Appreciate different backgrounds, cultures, and ideas –everyone isn’t just like you. • Avoid ethnic and sexually-oriented references and humor. • Talk with people - not at them... and not about them.

32. Earned Respect • Earned respect is based on who you are rather than what you are. • If you want your opinions and skills to be respected, then demonstrate opinions and skills that are worthy of respect. • If you want to be respected for dependability, you’ll need to BE dependable. • If you want to be trusted, you’ll need to be a person of integrity! • If you want to be a leader, earn the respect of others by speaking honestly and meeting your commitments.

33. Do’s • Don’ts • Treat others the way you want to be treated • Don’t insult or make fun of others • Show tolerance and honor differences • Don’t expect everyone to be just like you • Deal calmly with anger, insults and disagreements • Don’t threaten, hit or hurt anyone • Be courteous and use good manners • Don’t offend others with bad language • Talk with people • Don’t talk “at” people or behind their backs • Avoid ethnic and sexually-oriented references • Don’t think all jokes and comments are OK

34. Give and Earn Respect • We all need to have respect in the workplace. • Think of respect like a bank account: • You make deposits with your good actions. • You make withdrawals when you make mistakes.

35. Quit Whining! • Each of us has a tale of woe. • Got a problem with someone? Talk it over with them! • Look for the positive in any situation.

36. Taking Control • Spending time complaining is bad for you and the work environment. • You can control of how you deal with problems. • Take responsibility for your words and attitude. • Try to support your organization and your co-workers. • Real problems need to be discussed and resolved. • Avoid low-level negative buzz.

37. Quit Whining! • Control how you deal with negativity. • Be aware of negativity around you. • Focus on the positive. • Challenge negativity and re-direct it. • Got a problem? Talk it over!

38. Volunteer and Show Initiative • Volunteering and showing initiative can lead to more work. • Extra effort increases your ability to make a difference... to develop, grow, and show what you can do.

39. Volunteer and Show Initiative • It’s important to volunteer and show initiative. • Step forward, step up. • If it will help the organization - just DO IT!

40. Exceed Expectations • No one gets successful by just doing what is expected or required. • Look for every opportunity to go the extra mile.

41. How to Succeed… • Know what's expected of you. • Exceed those expectations.

42. Exceed Expectations • Go the extra mile, trying to do more than what you were "supposed to do.” • Know what your boss, your organization, and your customers expect from you. • Once you've identified how you're supposed to do things, raise the bar on yourself.

43. Keep Your Commitments • Trustworthy. Dependable. Reliable. • Successful people place a premium on keeping their promises and commitments. • Successful people count on the fact that people can count on them. • Most people really do intend to keep their promises. • Good intentions are not enough.

44. Keep Your Commitments • Successful people keep their promises and commitments. • All commitments matter. • Don't make promises you can't keep. • Delivering makes the difference. • If you can’t keep a commitment, take responsibility for it and set things right.

45. Ask for Feedback • Keep doing the things you do well. • Correct the things you don't do so well.

46. Ask for Feedback • Feedback is a gift. Accept it and be open to it. • Make a habit of asking others how you are doing. • Keep doing the things you do well. • Correct the things you don't do sowell.

47. Keep the Boss Informed • To be effective, managers need to know what's going on, including: • unexpected problems, so they can help correct them, • obstacles to doing your job, and • when you perform well and go above and beyond the call of duty.

48. How Can I Help? • Provide periodic updates • Immediately inform your manager when: • You are experiencing obstacles or unforeseen delays • You work late to meet a deadline • You are making progress on a long-term project

49. Keep the Boss Informed • They need to know about unexpected problems so they can correct them. • They need to know when employees experience obstacles to doing their jobs. • They need to know when people perform well and go above and beyond the call of duty.

50. Focus on the Big2 • 1. Increase revenue • 2. Decrease costs