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Zenitel Denmark A/S

Zenitel Denmark A/S. How to improve efficiency and profitability in the Aviation Industry! ..an advanced Digital Tetra Radio Communications Solution from Zenitel Denmark A/S. Presented at the Scandinavian Tetra Seminar, February, 2005 in Oslo by Peter Jacques Senior Key Account Manager.

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Zenitel Denmark A/S

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  1. Zenitel Denmark A/S How to improve efficiency and profitability in the Aviation Industry! ..an advanced Digital Tetra Radio Communications Solution from Zenitel Denmark A/S Presented at theScandinavian Tetra Seminar, February, 2005 in Oslo by Peter Jacques Senior Key Account Manager

  2. Agenda • Zenitel and the Aviation Industry • Why TETRA – and why Zenitel? • Value adding applications to the industry • Summary & conclusion

  3. The Zenitel Group • Zenitel - Wireless Solutions • An independent system integrator of wireless voice and data communication for professional users needing fast, reliable and secure communication solutions. • Our core competencies • Professional Radio Communication, Mobile Applications, Confined Areas, Service and Installation • Our geographical presence • 55 Countries Worldwide. Main Wireless Solutions operations in 8 countries: Belgium, Denmark, Finland, France, The Netherlands, Norway, Sweden, The Caribbean • We do business all over the world • Via subsidiaries or via local partnersEmployees • 700+ People through our subsidiaries • Revenues Zenitel Group • 2003: EUR 110 M

  4. Worldwide Presence ZENITEL WIRELESS NORWAY Oslo ZENITEL MARINE Horten ZENITEL UK LTD London ZENITEL FINLAND Espoo ZENITEL MARINE GER Hamburg ZENITEL NORWAY ASA Oslo ZENITEL CSS FRANCE Paris ZENITEL WIRELESS FRANCE Paris, Thionville ZENITEL MARINE SWE Göteborg ZENITEL NY New York Beijing Nera STENTOFON Comm. Co. Ltd. Beijing (Joint Venture) ZENITEL BELGIUM Brussels ZENITEL RADIOTEKNIK Stockholm ZENITEL USA INC. Kansas City ZENITEL DENMARK Copenhagen ZENITEL ARUBA ZENITEL CARIBBEAN Curacao ZENITEL COLSYS SRO Prague ZENITEL NETHERLANDS Almere ZENITEL CARIBBEAN St.Maarten ZENITEL MARINE ASIA PTE LTD Singapore ZENITEL MARINE MED Opatija, Croatia

  5. Why the Aviation Market The challenge to the Industry • Over the last few years also the Aviation Industry has seen a constantly increasingcompetitive pressure in a growing market: • From low cost operators • From the travel industry • From increase in passengers • From business customers • From owners/ shareholders • Almost all players in the market: “Airlines, Airports, Ground Handlers, Suppliers, etc.”, are looking for tools and means to improve profitability and efficiency. • Zenitel has seen this as an opportunity to partner with the industry to develop communications and information tools to improve the performance of our Aviation Partners.

  6. Why the Aviation Market (2) Zenitel’s Experience with the Aviation Industry • Zenitel has for more than 10 years been a communications solutions provider for the Aviation Industry. • Zenitel has over the years developed a number of applications on various platforms to support the business of the Aviation Industry. • As a provider of solutions, Zenitel is working with customers in the industry to improve their business results and provide a few of the tools necessary to be on the “surviving side” of the industry.

  7. Tetra - The “Competitive” Standard Aviation Solutions with TETRA is a strategic focus area • Looking forward, Zenitel is focussing on the TETRA Digital Technology as the “Carrier” of competitive improvements: • NOT because Tetra is Digital • NOT because Tetra is new • NOT because Tetra is more expensive • BUT because Tetra as a standard, and TetraNode as a solution provides the flexibility and scalability to enable Zenitel to add value to the customers business • The Tetra Standard offers multiple choice of terminals • NO OTHER solution today, or in the past, have ever offered the kind of openness, flexibility and capability we see in the Tetra market today. • A good way of protecting your investment

  8. Why TetraNode from Zenitel The “Competitive” Solution • “TetraNode” is Zenitel’s name for its 100% Tetra compliant communications & information management solution. • “TetraNode” is a combination of a technical platform and a series of value adding applications. The Technology Platform

  9. Value Adding Applications from Zenitel Wireless Gate No. Info Wireless Dynamic Flight No. Call Wireless Fuel Request/ Fuel Release Wireless Bar Code Scanning Integration with tower/ flight VHF communication Resource Management: Log In/ Log Out Job Management: Job Start/ Job Finished Service Management: Quick Transfer of Passenger/ Baggage (QTP/QTB) Automatic Resource Location: Personnel and Equipment Billing System & User Statistics System Diagnostics Confined Area Coverage: Open air, in door and underground coverage Improve efficiency and profitability Zenitel offers a comprehensive list of applications for the TetraNode platform:

  10. ”Wireless Information Management” With valuable information now at the tip of their fingers, ground handling operations can improve flight turn-around times. Data Request: SK1234 A * OAL2477 D Data Return: SK1234 ATA 15:45 Ramp/Gate C9 “T” OAL2477 STD 18:00 Ramp/Gate A8 “B” Applications – “Gate Info

  11. ”Wireless Information Management” A unique and simple way of reaching the desired work function handling a specific flight number. 2 Applications: Flight Number Update: (SK)1234-31*5678-15*901-41 Flight Number Call: Menu: (Private Call) 1234-41 (PTT) Menu: (Private Call) 1234-91 (PTT) Applications – Flight No. Call / Update

  12. “Wireless Information Management” Applications – Wireless Fuel Request/ Fuel Release • Pilot requests xx amount of fuel • Request is sent immediately via the TETRA terminal • Fuel truck is despatched and the plane fuelled • Exact amount of delivered fuel is reported via the TETRA terminal • “Unnecessary paperwork” is saved and information reported directly into the relevant Data Base for invoicing

  13. “Wireless Information Management” Wireless Bar Code Scanning • Barcode scanner connected to a TETRA terminal • Makes it possible to e.g. scan baggage directly at the gate • Connected to the baggage handling system for control • “Pairs” baggage with passenger for security • Saves time e.g. when doing QTP & QTB

  14. “Wireless Resource Management” Staff logs in as soon as they meet at work Staff logs out when shift is over Resource manager knows “real time” when a resource becomes available, and can start assigning jobs Real time resource management improves efficiency Staff Management - Log In/ Log Out:

  15. “Wireless Resource Management” Personnel report via the radio when they start on an assigned job Personnel report via the radio when job is finished Resource manager always knows status of all jobs assigned: Ahead of schedule, on time, behind schedule “Dynamic, real time resource management is possible Staff Management - Job Start/ Job Finished:

  16. “Wireless Information Management” UHF Tetra/VHF Flight Radio Gateway • The gateway connects the TETRA terminal with the ground to air VHF radio system • Makes it possible for ground staff to talk to tower or plane and vice versa • Everybody only needs to carry ONE communications device

  17. “Service Management and Administration” Billing managementwhere you can: Billing system • Create new customers • Create generic billing template/ price structure • Create & manage customer contracts • Add/ delete terminals • View & manage bills

  18. “Service Management and Administration” All voice and data traffic is being recorded All traffic is marked with: Timestamp Initiator and receiver(s) This can be very useful if documentation of activity is required: As a routine documentation of delivered services, or Documentation connected to an emergency situation Communication and Data Logging

  19. “Service Management and Administration” Open Air, in door, underground Active and passive antenna-systems to ensure 100% coverage Coverage for Cellular phones, 2way radios, etc. Confined Area Coverage

  20. Summary & Conclusion • TETRA is the right choice of technology for future wireless Aviation solutions • Choosing TETRA protects your investment for many years • Zenitel’s Aviation Solutions: • Offers a large number of useful applications • Helps you to improve your effectiveness and profitability • Zenitel can offers you a partnership with high expertise in the Aviation market

  21. Thank You Very Much for ListeningAny questions?

  22. Notes Comprehensive List of Applications

  23. The Applications (1) Radio Communications and Information Management Applications from Zenitel “Wireless Information Management”: • Wireless Gate Info • Dynamic Flight Number Call (Dynamic Group Call) • Wireless Fuel Request/ Fuel Release • Wireless Bar Code Scanning • Other “Data Mining Applications” • Multi-system-wide Group Communications (2way Radio, PABX Subscriber, PSTN Subscriber, GSM Subscriber, ….) • Integration with tower/flight VHF communication • Work Group communications • Duplex Calls • Encryption

  24. The Applications (2) Radio Communications and Information Management Applications from Zenitel “Wireless Resource Management”: • Staff Management: Log In/ Log Out • Job Management: Job Start/ Job Finished • Quick Transfer of Passengers/ Baggage • Short Text Messages (Short Data Services/SDS) • Data/file transfer of large files (Packet Data) • Automatic Vehicle & Resource Location (AVL) • 4 to 1 spectrum efficiency over analogue solutions => savings in licence fees

  25. The Applications (3) Billing System & User Statistics System Diagnostics Communications and Data logging Multiple PABX connections Virtual Private Networks (VPN) Remote Management/Despatching Access via the TETRA terminal to IP based LAN services Confined Area Coverage: Open air, in door and underground Superior audio quality over analogue under extreme conditions One system for all wireless voice and data communication Priority and emergency calls Increased personal and airport security Radio Communications and Information Management Applications from Zenitel “Service Management and Administration”:

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