560 likes | 642 Views
Sales Overview. Presentation Road Map. Introduction Use Cases / Capabilities Authentication Authorization Color Access Control Rules Based Printing Print Failover Printer Monitoring Secure Print Release Guest Print Release Reporting & Charge-backs Universal PostScript Driver
E N D
Presentation Road Map • Introduction • Use Cases / Capabilities • Authentication • Authorization • Color Access Control • Rules Based Printing • Print Failover • Printer Monitoring • Secure Print Release • Guest Print Release • Reporting & Charge-backs • Universal PostScript Driver • Market Segments • Licensing • Offerings
Office Enterprise An integrated print management solution that gives organizations control of what, when and how they produce and deliver information. Production
Introduction U.S. printer and multifunction peripheral (MFP) page volume will reach 1.2 trillion pages PRINT How is that printing experience? Source:IDC “Not Dead Yet: Printed Page Volume to Reach 1.2 Trillion in the U.S. by 2015, According to IDC”
The problem behind printing • Takes time to manage. • It costs money. • It is risky. • It slows down the exchange of information. Introduction
We just don’t have the staff and need help managing printer-related problems and automatically intervening. As a user, what are my printing concerns? We have acquired companies along with their devices and all with different standards. We need help managing both security and standards across them. Stefan Chief Security and Compliance Officer Robert IT Director We have tight deadlines and I can’t get my work done when our printer is down. It’s not my fault so why should I pay with my free time?! Sam Accountant My confidential documents just can’t be out in the open! It’s been impossible to travel between offices and print my documents! Peter Solution Architect Lisa HR Manager Thomas CFO My company and customers are now looking for solutions addressing the growing number of mobile devices.
Cost of printing? Hard Costs • Printers • Paper • Ink and toner • Electricity • Paper storage • Paper delivery • Annual maintenance Soft Costs Potential costs • Reprints • Helpdesk calls • Tracking down lost documents • Management of multiple applications • Complexity • Embarrassment • Security breach • Fines • Lawsuits • Missed SLAs • Lost customers Cost of Printing
Why Output Manager? Tracks Everything Keeps you informed Gives you a lot of control • Tracking & Reporting • Cost Management • Print Assesment • Centralized View of Equipment • Device Status Information • Proactive Maintenance • Alerts Based on Printer Status • Active Control of Documents • Active Control of Devices • Viewing • Reprinting • Centralized view of documents Keeps Information flowing Automates output workflows and processes Security Gets information in the right format • Connect to Anything from Mainframe to Mobile • Guaranteed Delivery • Dynamic Routing • Failover Printing • Secure Mobile Pull Printing • Process design • Business Rules • Scripting • Integration with 3rd party software • User Rights to Documents • User Rights to Devices • Eliminate Confidential Printouts Waiting For Pickup • Content Extraction and Replacement • File Format Conversion • Addition of Barcodes, OMR, Text, Masks • Bursting/Bundling/Merging • Finishing and Imposition Commands
Use Cases Capabilities
Access Control Authentication
Stefan (Compliance and Security Director) Evan Ridge Hospital Securing Confidential Information Situation : • 200+ doctors, nurses, technicians, and administrative employees. • A variety of desktop printers and MFPs to print patient, employee, and financial documents. Challenge: • Ensure the privacy of patient records, employee information, and hospital communications. • Identify and address security vulnerabilities.
Authentication Identify users before they gain access to copiers and printers. NTWK USERNAME/PSWD PIN/PIC code Card Authentication
Authentication HR Officer Identify users before they gain access to device capabilities. CONFIRMED Chief Medical Officer CONFIRMED Nurse CONFIRMED Intern DENIED
Stefan (Compliance and Security Director) Evan Ridge Hospital Securing Confidential Information Benefits Eliminates manual login at the front panel. Verifies user identity at each device and records an audit trail of all copy and print activity. Integrates with existing network credentials, including LDAP and Active Directory. Ensure only authorized users can access MFP functionalitiesand eliminates unwarranted device use. Track usage for reporting and accounting purposes.
Access Control Authorization
Robert (IT Director) Evan Ridge Hospital Evan Ridge Hospital Situation : Effective Printer Management • Printing volume is increasing. • Needs to reduce print cost by 10%-15%. Challenge: • Increasing mission critical printing volumes. • Color access control. • Identify and address security vulnerabilities. • Support Print Green Initiatives.
Authorization Fax Lets you control what each user can or can’t do at the device. Scan to email Office worker Color Copy B&W Copy
Authorization Lets you control what each user can or can’t do at the device. B/W PERMITTED COLOR PERMITTED HR Officer FORCE DUPLEX PRINT ON OUTLOOK AND LOTUS NOTES PRINT PAGE LIMIT NOTIFICATION
Rules Based Printing (Cost Management Rules) Corporate Reprographics Department (CRD) MFDs Cost of print notification Employee Production Printer Mid-range Printers Redirect jobs to more cost efficient devices. 300 pages doc NETWORK PRINTER
Security & Compliance Print Failover
Print Failover IT Help Desk Operator NOTIFY SNMP Health Status Mission critical printing Unattended print scenarios PRINT • Paper Jam • Out of Paper • Device Failure NOTIFY Office worker
Robert (IT Director) Evan Ridge Hospital Evan Ridge Hospital Encourage responsible use of company resources and prevent inefficient choices. (Color Access Control, Print Green). Benefits Effective Printer Management Save money by redirecting print jobs to low-cost devices. Build business rules to change user behavior. Support high availability - mission critical printing operations.
Printer Monitoring Fix Output Issues Before They Happen
SAM (IT Helpdesk ) Evan Ridge Hospital Evan Ridge Hospital Needs to reduce time spent resolving printer problems
Printer Monitoring IT HELPDESK LOW SUPPLY PAPER JAM IT ADMIN Printer Monitoring Fix Output Issues Before They Happen NETWORK PRINTERS
Printer Monitoring IT HELPDESK LOW SUPPLY PAPER JAM Email Text Pop-up EMPLOYEE IT ADMIN DOCUMENT STATUS NETWORK PROBLEMS
SAM (IT Helpdesk ) Evan Ridge Hospital Evan Ridge Hospital Needs to reduce time spent resolving printer problems • Cut down on IT support or help desk intervention. • Reduces monthly call ticket volume. • Productivity through convenience. Benefits
Secure Print release Collect your printed documents at any network attached device
Lisa (HR & Payroll Administrator) Evan Ridge Hospital Situation: Needs to keep up with the exponential growth in new resources. Secure Print Release Challenge: Needs to be able to print confidential documents without the risk of having them picked up or seen by other employees.
Securely collect your documents at any device 1 At the front panel AND/OR 2 Proximity Cards (1) AND/OR PRINT 3 Mobile (2) Office worker
Lisa (HR & Payroll Administrator) Evan Ridge Hospital Benefits • Eliminate unread wasted pages left at the printer. • No more “print and sprint” for confidential documents. Secure Print Release • Productivity through convenience. • Cut costs, not trees.
Guest mode secure print release 1) Send to print email address Guest
Reporting Actionable data at your fingertips.
Reporting - Automatically report on everything that happens on the device. NETWORK PRINTER MFD DESKTOP PRINTER
Reporting - Automatically report on everything that happens on the device. NETWORK PRINTER MFD DESKTOP PRINTER Per Device Per User PRINT Per Application Windows apps Per Group Per Dept.
Reporting - Automatically report on everything that happens on the device. OUT OF THE BOX REPORTS Audit history Detail Reports Device Reports Graphs SNMP Alert History SNMP Meter History Summary Reports ENSURE ACCURATE CHARGEBACKS Instantly determine printing volume and cost per for individuals, departments, applications and devices!
Universal PostScript Driver
Robert (IT Administrator) Jennerport County Government Situation: Burns too much time in managing numerous printing devices from a variety of manufacturers. Needs a more effective output management solution. Challenge: Wants to decrease the amount of man-hours per month installing, certifying, maintaining and deploying print drivers.
Without Problem: Unique driver is required for each device model / brand in use! File > Print | Windows Generic Print Dialog
Without Training - Help desk personnel must have knowledge of all drivers in use throughout the network. A bad driver can bring down a whole print environment! Driver Certification - All new drivers coming onto the network need to be tested and verified and installed onto each user workstation.
Universal PostScript Driver – What Is It? Truly manufacturer independent solution that is designed to simplify the task printing to multiple devices with the use of a single driver regardless of brand.
With Multifunction Devices PRINT Network printers A consistent driver and interface for all printing devices! Desktop apps Production Printers
Robert (IT Administrator) Jennerport County Government Benefits: • 20-30% less time adding new sites. • 50% reduction in man-hours per month installing, certifying, maintaining and deploying print drivers. • 50-75% drop in administrator time. • Reduced network-operations staffing requirements. Needs a more effective output management solution. Solution: NSi Universal PostScript Driver • (*)InfoTrends: One Driver to Rule Them All: The Universal Print Driver, November 2006
MARKET SEGMENTS Office Print Distributed Print Production
Who? Any organization MARKET SEGMENTS Office Print What? Desktop users printing from any application Distributed Print • Where? • Small Network printers • Multifunction Devices (MFPs) • Personal USB attached Printers Production Print
Features • Access Control (Authentication/Authorization) • Secure pull print • Automatic Printer Detection • SNMP Monitoring • Alerts • Manual and automatic failover • Reporting • Cost assignment • User behavior modification • Parsing of documents for security enforcement • Scan to email • Scan to home folder MARKET SEGMENTS Office Print Distributed Print Production Print
Who? Corporations with branches that print part of doing business (packing lists, labels, letters, reports, ect…) MARKET SEGMENTS Office Print What? Mission critical print by specialized applications (ERP, LOB, ect..), servers and mainframes Distributed Print • Where? • Printers at sites around the country/world. • Network printers over 30 pages/minute Production Print