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Conflict and Negotiation. Martha Reavley, Ph.D. The Odette School of Business University of Windsor. Enemies are so stimulating. ~Katharine Hepburn. Topics of Discussion. Win as much as you can Sources of Conflict Emergence of Conflict
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Conflict and Negotiation Martha Reavley, Ph.D. The Odette School of Business University of Windsor
Enemies are so stimulating. • ~Katharine Hepburn
Topics of Discussion • Win as much as you can • Sources of Conflict • Emergence of Conflict • Conflict Handling Intentions • Conflict Management Techniques • Conflict Management and Teams • Negotiation
Topic One • Win as much as you can
Conflict: Pros and Cons • PROS: • Brings about change • Facilitates cohesiveness • Improves group and org. effectiveness • Brings about constructive tension • CONS: • Negative consequences can be devastating • Conflict works against effective team work • Competition not conflict is good for organization • Managers who accept and stimulate conflict don’t survive in organizations
Sources of Conflict • Structure • Personal Variables
Structure and Conflict • Size • Degree of Specialization • Group composition • Goal Diversity • Reward systems
Personal variables and Conflict • personality • differing values
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