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Link Resolver Commercial Solution

Link Resolver Commercial Solution. Selection, Implementation, Usability, Statistics, Development, Maintenance Frances Knudson Los Alamos National Laboratory Library Without Walls October 29, 2003 LA-UR-03-7968. LANL Research Library. LinkSeeker version 1.0 Nov. 2000

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Link Resolver Commercial Solution

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  1. Link Resolver Commercial Solution Selection, Implementation, Usability, Statistics, Development, Maintenance Frances Knudson Los Alamos National Laboratory Library Without Walls October 29, 2003 LA-UR-03-7968

  2. LANL Research Library • LinkSeeker version 1.0 Nov. 2000 • 8 locally loaded databases • Science Server – SDOS - 8 publishers • Ejournals – 5,800 titles • LANL electronic reports

  3. Vocabulary • Source – starting point • Target – what you use to get somewhere (ejournal, database, web) • Object – journal – book – entity • Services – actions • Knowledge base – Stores connections between sources, targets, services, and objects.

  4. Selection – Electronic Portfolio • Databases – A&I, OPAC • Ejournals • Other types – books, reports, patents • Ejournal listing products • Proxy server • Rank the sources and targets

  5. Selection – Services • What services do you want to provide? Full text linking, ILL (document delivery), OPAC look up • Do you provide some of these services with other tools?

  6. Selection – Level of Involvement • How much customization do you want/need/desire? • How much control? • What is acceptable “turn around” time? • Analyze computer skills of staff

  7. Questions for Vendors • Coverage of electronic portfolio • Level of involvement • Services • Request current user names • What are steps to add new sources, targets, objects? • Update cycle for knowledge base

  8. Implementation • Assemble a team – ejournal/database, customer service, system staff, testers. • Use the list of top ranked sources and targets. Determine cut off point for roll out. • Determine what services are required for roll-out.

  9. Oct. 2000 menu Services we required for roll out We were offering full text links via another method

  10. Implementation • Start training staff • Develop processes to move smoothly to normal work flow • Allow user access in test mode • Test, test, test • Market, train • Roll out

  11. User interaction • Focus groups – one on one & group sessions. • First round was mid-2000. Every user suggested a special service. Links to Mathematical Reviews – links to their special web pages – BibTeX output - configurable menus. • Continues on a daily basis – customer service staff visit staff, attend group meetings, gathering user feedback

  12. Statistics • During implementation phase – determine what you what to count – does resolver provide – if not – figure out how • Usage – sources, targets, services • Number of users

  13. Statistics • After 6 months – review • Services – what are the most popular? What is their position in the menu? • Sources, Targets – used – not used – good clues for training/marketing • Users – is the number growing?

  14. No document delivery service due to Full Text service Access to JCR – new service User requested service – download to EndNote

  15. Top sources and services for Sept. 2003

  16. Development – Phase “n + 1” • After initial rollout, rank remaining sources, remaining targets. Activate, test, move to production. • Focus on refinements, new services, etc. • Employ logic for services – if full text is available mask document delivery. Display preferred full text sources.

  17. Development – Phase “n + 1” • Review team • Review assignments • Refine processes created during implementation. • Move to “normal” work.

  18. Maintenance • Monthly update from Ex Libris. • Daily changes due to changes in collection • Changes due to publisher changes • Responding to users – links that do not work; do not work well enough, new services.

  19. Maintenance • Interconnected-ness (or interconnected-mess) • If a link from the Link Resolver menu does not work, it is a problem of the Link Resolver. • Browser problem, Acrobat problem, target site problem • DOI – not registered

  20. Developments at LANL • Added OpenURLs to output from locally loaded databases. Services travel with the database record. Aug. 2002 • One lab group is using LinkSeeker in a local genome database. • Mining LinkSeeker web logs for “recommendation systems”

  21. Alert Email with OpenURL • Article: http://linkseeker.lanl.gov/lanl?genre=article&issn=0253-6102&date=2003&volume=40&issue=3&spage=332&atitle=Structures+of+%28Omega+Omega%29%280%2B%29+and+%28Xi+Omega%29%281%2B%29+in+extended+chiral+SU%283%29+quark+model&aulast=Zhang&auinit=ZYTitle: Structures of (Omega Omega)(0+) and (Xi Omega)(1+) in extended chiral SU(3) quark modelAuthor: Zhang, ZY; Yu, YW; Dai, LRJournal: COMMUNICATIONS IN THEORETICAL PHYSICS; SEP 2003; v.40, no.3, p.332-336

  22. OpenURL included in all forms of output. Due to feedback, a flag was added. Default is to include OpenURL. Need to accommodate intended use of output.

  23. Enhancements • Article level linking to Conference proceedings & books • Archives – ever changing thresholds • Ability to add local objects without impairing integrity of “Knowledge base” • Statistics – “source to service” ratio – why?

  24. Enhancements • Databases – some are still not OpenURL aware • Bibliographies – need more with OpenURLs • Electronic books – OpenURLs in bibliographies

  25. Frances Knudson fknudson@lanl.gov http://lib-www.lanl.gov

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