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Indiana University

Indiana University. Erika Souder, Peter Bae, Gurjeet Singh. Braun Consulting: Who We Are. A leading provider of strategy and information technology consulting services Pioneering the convergence of customer strategy, technology and the Internet

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Indiana University

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  1. Indiana University Erika Souder, Peter Bae, Gurjeet Singh

  2. Braun Consulting: Who We Are • A leading provider of strategy and information technology consulting services • Pioneering the convergence of customer strategy, technology and the Internet • Aimed at industries where strategic uses of customer knowledge distinguishes market leaders • Objective, fact-based and analytically driven • Focused on creating the organizational change necessary to deliver results • Over 500 employees in 11 offices across the country. • Since 1993 we have maintained an industry-low voluntary turnover rate of less than 10% per year.

  3. Braun Competitive Positioning Pioneering a New Breed of Consulting to Meet Changing Customer Needs Braun Business Strategists Strategy Capabilities InternetPure Plays Big 5 Consultants Systems Integrators CustomerCompanies Technology Capabilities

  4. Integrated Capabilities Lead to Breakthrough Results The Braun Advantage • Proven methodologies support a disciplined approach • Integrated services provide speed

  5. Braun Capabilities and Services • Customer Valuation Analysis • Customer Segmentation • Marketing Effectiveness • Product Launch Strategy • New Market Entry Strategy • Sales Force Optimization • ERP • eProcurement • Supply Chain Management & Integration • Call Center • Sales Force Automation • Customer Service Strategy Back Office Front Office • eCommerce • eCRM • Portals • Content Mgmt • B2B Integration • User Experience • Branding • Data Warehousing • Campaign Management • Marketing Automation • DB Marketing • OLAP • Knowledge Management InternetIntegration Business Intelligence

  6. David Reinke: I made edits to this slide. eSolutions eSolutions eTechnology User Experience Enterprise Applications • Usability Analysis • Information Architecture • Visual Design • Content Design • ERP Systems • eProcurement • Supply Chain Management • B2B Integration • Personalization & Portals • eCommerce • Content Management • Web Analytics

  7. Customer Solutions CustomerSolutions BusinessIntelligence Front OfficeCRM • Data integration/ warehousing • Enterprise reporting • OLAP • Statistics/analytics • Analytical applications • Database marketing/ campaign management • Field service/SFA • Call centers • Customer service • Logistics

  8. 10 Offices Supporting Clients Worldwide Boston Minneapolis Detroit New York Chicago Cleveland Reston Denver St. Louis Indianapolis Dallas

  9. Our Clients H E A L T H C A R E & P H A R M A C E U T I C A L S F I N A N C I A L S E R V I C E S M E D I A & T E L E C O M M U N I C A T I O N S C O N S U M E R P R O D U C T S M A N U F A C T U R I N G

  10. Strategy Front Office Integration Business Intelligence/Data Warehousing Schwab: Investing in Customer Intelligence Capture value from Internet investments Develop customer intelligence framework Target direct marketing to individual customer preferences Build Customer Loyalty Enhance revenues and profits

  11. Strategy Business Intelligence/Data Warehousing Internet BioPharma: Driving Rx Product Growth Franchise drug being challenged by new entrants and scheduled to come off patent. Consumer and doctor awareness central to success Two personalized, community building web portals envisioned • Branded site for drug • Unbranded site around treating the disease User group identification and requirements Content selection and repurposing Leverage customer profile database to bootstrap personalization process Implemented content management, personalization, web portal & tools, branding, hosting partner identification and Internet marketing

  12. The Technology Associate Consultant What We Look For • Competency in one or more of the following: Java, Visual Basic, HTML, SQL and XML • Competency in relational database methodology and technology • Exceptional communication skills • Hunger for knowledge, self-motivation, ability to conduct own research and experiments • Technical or business internship experience required • GPA of 3.0 or above is preferred.

  13. The Technology Associate Consultant Role Responsibilities Technology Associate Consultants have an opportunity to be active participants in project work from the beginning of their careers. The project work includes: data warehousing and reporting, front office package implementation, and web development. • Assisting in interviewing end users • Defining system requirements • Developing systems, writing and testing programs, identifying and resolving problems and preparing systems for implementation. • Assisting team members in the implementation and deployment of packaged business process applications. • Creating basic functional, technical and/or end user documentation • Participating in firm-building activities

  14. Work Support Culture The Technology Associate Consultant Role What We Offer You • Fortune 1000 clients • Challenging problems related to growth • Range of industries and clients • Not limited by a pre-defined job description • Driven by initiative and ability • Close relationships with managers and partners • Participate in building the firm • Ownership in firm through Employee Stock Purchase Program • Intensive up-front training program • Technical training • Teamwork and leadership • Presentation skills • Training throughout career • Mentoring/coaching program

  15. The Technology Associate Consultant Role Training and Development 1st Month 1st & 2nd Year And Beyond • Week 1: • Company overview • State of the industry • Week 2 & 3: • Acquire fundamental technology skills • Team project — full project lifecycle simulation • Week 4: • Focus on tools to solve business problems • Company-sponsored social gatherings throughout orientation Enhance the Core Consulting Skills Advanced Training and Development • Technical skills • Problem solving and analytical skills • Develop leadership skills (technical and management) • Communication and career development skills • Direct business process • Application systems • Practice development skills • Industry experience • Technical segments • Client management skills • Facilitation skills • Presentation crafting • Presentation delivery • BCU Web-based training • Technical courses • Professional skills courses • Enhance soft skills

  16. Indiana University 2001–2002 Schedule • September 27, 2001: P.O.O.P.s • On-Campus Interviews: February 4, 2001 • Questions? Contact Erika Souder at esouder@braunconsult.com

  17. How Can I Apply? If you are excited about the prospect of joining the Braun Consulting team, please visit our website at: www.braunconsult.com/careers Here you can learn more about us, view our campus schedule and apply online.

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