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How to write a good email. How to write effective e-mails that use an appropriate tone and format. Write a good subject line (provides information to the reader , agenda for boardmeeting , the 1. nov 2011 at 10 pm). Use no more than 10 words .
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How to write a goodemail How to writeeffective e-mails thatuse an appropriate tone and format. Write a goodsubject line (provides information to the reader, agenda for boardmeeting, the 1. nov 2011 at 10 pm). Useno more than 10 words. Using an Appropriate tone (beawarethatemailscanbeused as evidence in a court of law, never send an emailthatyouwould not sent out in the woarld, usepolitewords, writecorrectly, limit emotions)
Formatting E-mails (find a format youlike and stik with it – remember to have a salutation, closing and writeridentification). It willbeeasier to readifyoumakeparagraps. • Make a signature block. Make assignment page 36 Vacationrequestemail and case study2 page 37
Memoes Youwrite a memo(memorandom) whenyouwant to communicate information that is importantenough to beremembered. Youuse a memo ifyourmessage is more than 1 side (otherwisemake an email) A memo canbeclassified in threecategories: • Defining procedures ( use to informcoworkers or clientsaboutspecificpolicies and procedures). • Makingrequest ( use to makerequest for somethingthat the readerneed to considercarefully) • Summarizingprogress ( use to summarizeactivities, provide a progressreport, or explainstrategies).
A memo have a basicorganizationalstructurecalled PDA. P (purpose statement – the reason to read the memo, must bereasonably short and simple) D (details – hereyouuse the 5W-technique, why, what, where, when, who and howmuch – helpsyou to identify alle the detailsyouneed). A (Action request – what action do youwant from the reader)
A memo format includes the headingarea (to: from: date and subject) and the body of the memo. The heading is oftenseperated from the body of the memo by a border. Assignment : Make Case study 2 page 53. If time case study 3.