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DigiTar Sentinel Messaging

Information . HandoutOpt out by sending an e-mail to support@digitar.comWeb Access-Rules are too difficult to do by web, use a lab computerMacs-contact your support specialist. Spam Statistics. Not having a spam-filtering system is not an option"E-mail security vendor Postini reports the amount

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DigiTar Sentinel Messaging

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    1. DigiTar Sentinel Messaging A new spam-filtering solution for W&L

    2. Information Handout Opt out by sending an e-mail to support@digitar.com Web Access-Rules are too difficult to do by web, use a lab computer Macs-contact your support specialist

    3. Spam Statistics Not having a spam-filtering system is not an option "E-mail security vendor Postini reports the amount of spam it intercepted in October was up 59 percent over September and that as of yesterday 91 percent of all e-mail traffic consists of unwanted messages. Last week it was reported that spam blacklist maintainer Total Quality Management Cubed has seen 450 percent more spam in the last two months.“ InfoWorld "Botnet Spam Getting Out of Hand" Am I the only person getting this much spam?Am I the only person getting this much spam?

    4. ~ 9 Million Spam Messages in December 2006

    5. What happens to MessageScreen? If you have the GroupWise plug-in, you will no longer see new items in the quarantine after April 10. You can uninstall the Intellireach plug-in for GroupWise or ask your desktop support person to do it You must go into your MessageScreen quarantine within 14 days of April 10 to check it a final time.

    6. Activation You will receive an initial e-mail from Digitar on April 10 Contains the password for your account

    7. Different Password!!! Your password will be included in the e-mail. Please don’t throw out the e-mail! Send an e-mail requesting your password to support@digitar.com (University Computing will not have the passwords; DigiTar will have to reset the password for you)

    8. http://nospam.wlu.edu http://nospam.wlu.edu will now point to information about DigiTar Sentinel Messaging, so if you’ve gotten used to that address, it will still be there

    9. Checking the Quarantine https://portal.digitar.com E-Mail address Initial password that you need to change

    10. DigiTar Login Screen

    11. Web Interface

    12. Web Interface

    13. Whitelist

    14. Options

    15. Daily/BiWeekly/Weekly Digest The Digest may not contain all of the e-mails that are actually in the quarantine. Follow the “View All Spam” link to log into the portal and see ALL of your quarantine, so that you can check for valid e-mails that may have made their way into the quarantine.The Digest may not contain all of the e-mails that are actually in the quarantine. Follow the “View All Spam” link to log into the portal and see ALL of your quarantine, so that you can check for valid e-mails that may have made their way into the quarantine.

    16. DigiTar Signature on E-Mails

    17. Phishing attempts dropped automatically Phishing e-mail are e-mails that try to get you to go to a false website and enter personal information in an attempt to access your records Known phishing e-mails are dropped automatically by DigiTar

    18. “Training” DigiTar Every time you release or delete an e-mail, you’re “training” DigiTar The more you train it about what you consider spam and non-spam, the more accurate it will become Whitelisting does NOT train the system-just bypasses it It will never be perfect, some spam will always get through, but it should lessen over time

    19. Global Spam Training When enough people report a particular spam message, it trains the system globally

    20. Report Spam Forward items you consider to be spam to report_spam@spam.digitar.com Note the underscore: report_spam

    21. Report Ham If you mistakenly report spam on an e-mail you actually don’t consider spam Resend the e-mail to report_ham@spam.digitar.com Go into the sent items folder, right-click on the e-mail to re-sendGo into the sent items folder, right-click on the e-mail to re-send

    22. Automate reporting with a rule Create a folder called “Report Spam” Create a rule stipulating that when an item gets dragged to that folder, the item will be sent as an attachment to report_spam@spam.digitar.com Add to the rule to then delete the e-mail from your mailbox

    24. Create a Rule Tools Rules New

    25. Setting up a rule to auto-forward spam to DigiTar NOTE: When event is FILED ITEMNOTE: When event is FILED ITEM

    29. Help Training Resources at Digitar.com Main DigiTar Support Site (http://support.digitar.com) Frequently Asked Questions (for questions that begin with Why…?) How do I…? (for questions that begin with How…?) Digitar University (A video tutorial created by DigiTar that will explain how to use their product)

    30. Questions? Problems? Support@digitar.com This is a “hosted” solution The product is hosted off-campus and they are going to be the primary contact for support

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