Service Canada Reaching out to Canadians

1. Service Canada Reaching out to Canadians

2. WELCOME TO CANADA!

3. AGENDA • Our Programs and Services • Client Communities • How to Contact Us

4. WHAT IS SERVICE CANADA? • Service Canada was created in 2005 to improve the delivery of government programs and services to Canadians, by making access to them faster, easier, and more convenient. • Service Canada offers single-window access to a wide range of Government of Canada programs and services for citizens through more than 600 points of service located across the country, call centres, and the Internet.

5. FAMILIES & CHILDREN

6. FAMILIES & CHILDREN Children Programs & Benefits: • Newborn Registration Service • Canada Child Tax Benefit • Universal Child Care Benefit • Social Insurance Number (SIN) Education Programs & Benefits: • Canada Education Savings Grant (CESG) • Canada Learning Bond • Registered Education Savings Plan (RESP)

7. FAMILIES & CHILDREN Canada Pension Plan: • Children's Benefits • Death Benefit • Survivor's Pension Employment Insurance: • Compassionate Care Benefits • Family Supplement • Maternity and Parental Benefits

8. Newborn Registration Service This convenient and secure service allows you to complete 3 important registrations at the same time: • register the birth of your baby under the age of one • apply for your child's birth certificate • apply for your child's Social Insurance Number This is done online at www.serviceontario.ca. A link is also available through the Service Canada Website.

9. Canada Child Tax Benefit • The Canada Child Tax Benefit (CCTB) is a tax-free monthly payment made to eligible families to help them with the cost of raising children under age 18. To qualify, you must: • be the primary caregivers of a child under age 18 • be Canadian residents • be, or have a spouse or common-law partner that is a permanent resident, a protected person or temporary resident who has lived in Canada for the previous 18 months 

10. Universal Child Care Benefit • The Universal Child Care Benefit (UCCB) program issues a taxable $100 monthly payment to families for each child under the age of six to help cover the cost of child care. To qualify, you must: • be the primary caregiver of a child under six years of age on or after 1 July 2006 • be a resident of Canada

11. Social Insurance Number Who can apply for a SIN? • If you are a Canadian citizen, a newcomer to Canada or a temporary resident, you need a Social Insurance Number (SIN) to work in Canada or to receive benefits and services from government programs.

12. Registered Education Savings Plan • The Registered Education Savings Plan (RESP) allows savings for education to grow tax free in a special savings plan registered by the Government of Canada until a child named in the RESP enrols in a post-secondary education program. Applicants must: • have a Social Insurance Number (SIN) • have a SIN for anyone named in the RESP as a beneficiary • other criteria may apply • Information on RESP application procedures is also available from most financial institutions.

13. Canada Education Savings Grant • The Canada Education Savings Grant (CESG) provides grants to Registered Education Savings Plan (RESP) contributors until the beneficiaries reach the age of 17. • Parents, relatives and friends of a beneficiary may contribute up to a lifetime limit of $50,000 per child. • Contributions must be made prior to the end of the calendar year in which the beneficiary turns 17. • In order to receive the CESG, children must meet the following requirements: • become a beneficiary under an RESP  • be a Canadian resident at the time the RESP contributions are made • have a Social Insurance Number (SIN)  • be 17 years old or under

14. Canada Learning Bond • The Canada Learning Bond (CLB) program contributes a $500 bond to Registered Education Savings Plans opened by families receiving the National Child Benefit Supplement under the Canada Revenue Agency's Canada Child Tax Benefit program. Children must meet the following criteria: • have been born on or after January 1, 2004 • have a birth certificate • have a Social Insurance Number (SIN) • be a beneficiary under an RESP • reside in Canada

15. Employment Insurance: Maternity and Parental Benefits • Employment Insurance Maternity and Parental Benefits can be paid to a mother and/or father of a newborn/adopted child who need to stop working to care for their child.

16. SENIORS

17. SENIORS Canada Pension Plan: Retirement Pension Old Age Security: OAS Pension Guaranteed Income Supplement Allowance Allowance for the Survivor

18. Canada Pension Plan Retirement Pension What is a CPP retirement pension? • A CPP retirement pension is a monthly benefit paid to people who have contributed to the Canada Pension Plan. • The pension is designed to replace about 25 percent of the earnings on which a person's contributions were based. How do I qualify? • You qualify for a CPP retirement pension if you have made at least one valid contribution (payment) to the Plan and if: • you are at least 65; or • you are between 60 and 64, and meet the earning requirements set out in the legislation.

19. Old Age Security Pension What is the Old Age Security pension? • The Old Age Security pension is a monthly payment available to most Canadians aged 65 or older. You must apply to receive benefits. If you meet the eligibility requirements explained below, you may be entitled to receive the Old Age Security pension even if you are still working or have never worked. Who can receive the Old Age Security pension? • We look at two things to determine if you can receive the Old Age Security pension: your age and your years of residence in Canada. • You must have lived in Canada for at least 10 years after your 18th birthday and you must be at least 65 years of age.

20. Guaranteed Income Supplement What is the Guaranteed Income Supplement? • The Guaranteed Income Supplement (GIS) provides a monthly non-taxable benefit to low-income Old Age Security (OAS) recipients living in Canada. How do I qualify? • To qualify for the GIS, you must be entitled to Old Age Security. Eligibility also depends on whether your income and that of your spouse or common-law partner, if you have one, exceeds a specific amount.

21. The Allowance What is the Allowance? • The Allowance is a monthly benefit for low-income seniors (aged 60-64) whose spouse or common-law partner is eligible for, or currently receiving, the Old Age Security (OAS) pension and the Guaranteed Income Supplement (GIS). How do I qualify? • You may qualify for the Allowance if you have a low income and your spouse or common-law partner receives or is eligible for the Guaranteed Income Supplement. • You may qualify for the Allowance for the survivor if your spouse or common-law partner has died. • You must also qualify for the Old Age Security Pension to qualify for the Allowance

22. The Allowance for the Survivor How do I qualify for the Allowance for the Survivor? • You may qualify for the Allowance if you have a low income and your spouse or common-law partner receives or is eligible for the Guaranteed Income Supplement. • You may qualify for the Allowance for the survivor if your spouse or common-law partner has died. • You must also qualify for the Old Age Security in order to qualify for the Allowance for the Survivor.

23. YOUTH

24. YOUTH • Study Grants, Scholarships & Loans • Apprenticeship Incentive Grant (AIG) • Summer Work Experience • Student Work Experience Program (FSWEP)

25. Canada Access Grant for Students from Low-Income Families Canada Graduate Scholarships Program - Doctoral Scholarships Canada Graduate Scholarships Program - Master's Scholarships Canada Student Loans Program Canada Study Grant for High-need Part-time Students Canada Study Grant for Students with Dependants Canada Study Grant for Women Pursuing Doctoral Studies EDC International Studies Scholarship Program Excellence Awards Program - Entrance Awards Excellence Awards Program - National In-Course Awards Grants and Scholarships All information available at www.servicecanada.gc.ca

26. Apprenticeship Incentive Grant What is the Apprenticeship Incentive Grant? • The Apprenticeship Incentive Grant (AIG) is a taxable cash grant available to registered apprentices once they have successfully completed their first or second year (level) of an apprenticeship program in one of the Red Seal trades. Here is the Red Seal trade designation by province or territory. How do I apply? • 1) Print and fill out an AIG application form. • 2) Provide supporting documentation that shows proof of registration. Proof of registration is defined by the province or territory in which you are registered as an apprentice. • 3) Submit your application form and supporting documents to Service Canada. Service Canada will determine whether or not you are eligible for the AIG.

27. Summer Work Experience • Canada Summer Jobs, a new initiative that provides wage subsidies to help Canadian employers - not-for-profit organizations, public sector and smaller private sector employers (50 or fewer employees) - create career-related summer jobs for students between the ages of 15 to 30 at the start of employment • Service Canada Centres for Youth (SCCY), helps students with their summer employment needs. • The Canada Summer Jobs initiative is specifically designed to assist students experiencing difficulty finding summer jobs as a result of where they live and/or the barriers. • For more information, please contact the Youth Info Line: 1 800 935-5555

28. Federal Student Work Experience Program (FSWEP) How do I apply for the Federal Student Work Experience Program? In order you qualify, you must: • be a full-time secondary or post-secondary student in a recognized educational institutionOR • be a part-time secondary or post-secondary student recognized by the institution as having a disabilityOR • be an adult student participating in education and retraining programs at the secondary level • be returning to full-time studies in the next academic session • be at least the minimum age to work in the province or territory where the job is being offered

29. PERSONS WITHDISABILITIES

30. PERSONS WITH DISABILITIES Education: • Grants and Loans for Students with Permanent Disabilities Employment: Opportunities Fund for Persons with Disabilities Canada Pension Plan: CPP Disability Benefits CPP Disability Vocational Rehabilitation Program

31. NEWCOMERS

32. JOB SEEKERS, WORKERS & EMPLOYERS • Employment Insurance Benefits • Foreign Credential Recognition • Foreign Worker Program • Job Bank • Labour Market Information • Skills Development

33. NEWCOMERS Citizenship and Immigration Canada (CIC): • Citizenship & Host Programs • Immigration Loans Program • Interim Federal Health Program • Language Instruction for Newcomers to Canada (LINC) Program • Permanent Resident Card & Program • Resettlement Assistance Program • Study & Work Permits • Travel Documents (CIC & Passport Canada)

34. NEWCOMERS • Foreign Credential Recognition • Foreign Worker Program • Labour Market Information • Multi-Language Information • www.servicecanada.gc.ca • Newcomers to Canada • Service Canada offers information on select programs and services in foreign languages.

35. Foreign Credential Referral Program • The Foreign Credentials Program can help you get your Degrees, Diplomas and Accreditations from your home country recognized in Canada. This will in turn, allow you to work in your field in Canada. • If you have recently arrived in Canada, you may need to have your academic and/or professional credentials assessed to do certain jobs in Canada. This is essential in all regulated professions. • Even if you want to work in a non-regulated profession, it is a good idea to have your academic credentials assessed. This will help potential employers better understand your qualifications. The following list can help you get your credentials recognized.

36. MULTI-LANGUAGE INFORMATION Arabic  Gujarati   Korean Persian Punjabi Russian

37. MULTI-LANGUAGE INFORMATION Simplified Chinese Traditional Chinese Spanish Tagalog Tamil Urdu

38. CALL 1 800 O-Canada (1 800 622-6232) TTY: 1 800 926-9105 CLICKwww.servicecanada.gc.ca VISITone of the Service Canada Centres across Canada “May we help you?”

39. QUESTIONS ? THANK YOU !!!