1 / 31

e-government in France

e-government in France. ETSI, March 31, 2005. Overview. Governmental actions to improve Internet ADAE, a specific agency ADELE Program e-gov in Ministry of Interior e-Health. French government program : RE/SO 2007.

said
Download Presentation

e-government in France

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. e-government in France ETSI, March 31, 2005

  2. Overview • Governmental actions to improve Internet • ADAE, a specific agency • ADELE Program • e-gov in Ministry of Interior • e-Health MINEFI/DGE/STSI march 2005

  3. French government program : RE/SO 2007 • The French government program was introduced by the Prime Minister in October 2002. • Second phase of the e-Administration. A priority is given to the dematerialization of the administrative procedures, starting with the most popular ones. • The Prime Minister asks each ministry to carry out per annum the dematerialization of two procedures. MINEFI/DGE/STSI march 2005

  4. RE/SO 2007 mains actions (1) • New legal framework to improve competition • Assistance to create new companies (Start Ups), ensure adequate security measures (e-payment & legal responsibility for content) • 1 PC for 3 secondary students or 2 university students - 1 PC in every household (help to buy - 1 PC for 1€/day) • Broadband networks & more public internet access points • Investment in local authorities network by a state bank (Caisse des dépôts et Consignations) for 235 M€ MINEFI/DGE/STSI march 2005

  5. RE/SO 2007 mains actions (2) • Special fund for local internet services (100 M€ - CIADT 2003) • To develop new technologies complementary to ADSL by projects on alternative technologies (5 M€ - CIADT 2004) • Special focus on E-health, e-government, e-learning. • To create a special agency ADAE (2004) MINEFI/DGE/STSI march 2005

  6. 2003/2004 Broadband Take Off • Since 2002, prices decrease dramatically • 25% Householders have broadband. 6 793 249 subscribers in december 2004 • Regulator action to improve local loop unbundling MINEFI/DGE/STSI march 2005

  7. Broadband in Europe France leads Europe for Broadband 6 793 249 (ADSL : 6 293 249) in December 2004 / Germany :6 747 000 MINEFI/DGE/STSI march 2005

  8. MINEFI - key player in digital economy • e-signature: publicise e-signature provision, study archiving and time-stamping conditions • Dematerialization of public purchases & expenditure: using internet tools for public e-procurement • Legal equivalence of e-procedures • Audit & Control of e-transactions: technological intelligence network (e-watch) • International group, conference • Digital economy scoreboard MINEFI - Ministry of Economic, Finance and Industry MINEFI/DGE/STSI march 2005

  9. ADAE MINEFI/DGE/STSI march 2005

  10. ADAE PM agency created February 21, 2003 • modernise operation of administration to better meet needs of citizens • promote & co-ordinate initiatives, ensures follow-up & evaluation • support administrations for pegging, knowledge of offer & design of projects • work in close co-operation with ministries, local authorities, public organisations & users MINEFI/DGE/STSI march 2005

  11. Priority building sites for the e-Administration • to simplify the steps of the change of postal address, • to accelerate the procedures for associations subsidies, • to personalize the online services by setting up the site “mon.service-public.fr”, • to develop virtual counters of public services in the rural zones. MINEFI/DGE/STSI march 2005

  12. Encountered difficulties (1) • The information systems of the administrations • have to be interconnected, • but they are heterogeneous and uneasy to be upgraded. • The authorizations have to be managed : • who can do what for who ? • who can reach which information ? • The identification infrastructures have to be defined. MINEFI/DGE/STSI march 2005

  13. Encountered difficulties (2) • The availability of the services has to guarantee the capacity to manage a very high number of connections. • The back-offices have to be managed : • to which information (including the information coming from other administrations) the civil servants may have access to achieve their missions ? • The civil servants have to be formed and informed. MINEFI/DGE/STSI march 2005

  14. ADministration ELEctronique (ADELE) project • New government initiative - 2004/2007 • Review : 25 april 2005 (PM) • Imperatives • listen to users • make services accessible to everyone • establish trust of French citizens • improve performance while controlling State expenditure MINEFI/DGE/STSI march 2005

  15. Listen to users • Wide-ranging consultation • institutional • interactive • representative • Consultation process to continue throughout project set up - expert group & user panels MINEFI/DGE/STSI march 2005

  16. Make services accessible to everyone • New services accessible over internet by telephone (3939, one-stop online government information, over counter, by post) • Use of multi-service terminals or counters -particularly in rural areas • Administrative formalities simplified MINEFI/DGE/STSI march 2005

  17. Establish trust • Respect of privacy -no single identifying number • Choice of identification? - one department, one card  - same card for several services • 100% secure • Control of personal data MINEFI/DGE/STSI march 2005

  18. Improve performance while controlling State expenditure • 3 structural projects • Copernic (on-line tax payments) • Accord (State accounting system) • Helios (accounts application) • Increase productivity & develop new services without increasing costs • Creation of public central procurement agency to save 200m € by year starting in 2007 MINEFI/DGE/STSI march 2005

  19. 140 measures, 270 projects • Examples • Single change of address • ID card for administrative services • Civil Register • National Identity Card • Vitale Card (new development) • Public procurement procedures • Geographic data systems • Control of legal status http://www.adae.gouv.fr/adele MINEFI/DGE/STSI march 2005

  20. Scoreboard in february 2005 • Budget: 1.8 G € 2004/2007 • 20% of civil servants formation for e-gov application : 2 G€ • In Europe for some period: 1,65 G€ in Germany, 1,42 G€ in UK, 2 G€ in Italy&Spain • 27% projects finished in december 2004 - 31% in april 2005 MINEFI/DGE/STSI march 2005

  21. Difficulties • Political agenda is not technical agenda • Co-ordination between administration • Law evolution is slower than technical evolution • High level of investment when state budget in deficit. • Technical co-ordination between different political level MINEFI/DGE/STSI march 2005

  22. ADELE MINEFI/DGE/STSI march 2005

  23. Adèle 34 Gateway « Mon Service public » Servicio personalizado “mon service-public” Personalised service: "mon service-public"

  24. Functions • Internet Gateway = One online counter • User authentification. • Mains topics : • Personalization of information and services rendered by the administration with its citizens. • Accompanying the development of the e-Administration by the installation of a personalized portal. • Improve the relations of the citizens with the administration within the framework of the personalization of information and services. MINEFI/DGE/STSI march 2005

  25. Mon.service-public.fr MINEFI/DGE/STSI march 2005

  26. MINEFI/DGE/STSI march 2005

  27. Data • 10 090public internet sites in March 2005 (5 478 in April 2003) • > 90% of official forms available online • Government gateway www.servicepublic.fr as about 2 500 000 /3 000 000 visitors by month in 2004 MINEFI/DGE/STSI march 2005

  28. Adèle 4 Changement d’adresse • Cambio de domicilioChange of address

  29. Goals • One online declaration for all services Private partners : Bank . Telecom ... MINEFI Etc. Platform Min. Défense CAF MINEFI/DGE/STSI march 2005

  30. Inscription MINEFI/DGE/STSI march 2005

  31. Personnes MINEFI/DGE/STSI march 2005

More Related