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Downsizing Collections ADRP Webinar John Armitage, MD President &CEO. Dracula Goes on a Diet. US Exporter’s Perspective RBC Issue: ~4% ↓ demand from trend >5% ↓ OBI O neg still marginal in supply
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Downsizing Collections ADRP Webinar John Armitage, MD President &CEO
US Exporter’s Perspective • RBC Issue: ~4% ↓ demand from trend >5% ↓OBI O neg still marginal in supply • Temporary?: many “short term” impacts (insurance, 1° care visits, electives); ↑ platelet demand; demographics • Permanent?: ↓blood utilization; ↑ x2 RBCs; ↑marketing & recruitment tools
US Exporter’s Perspective 4. Contraction cascade: Spot (ad hoc) exports (# & $)↓ Contracted exports (# & $)↓ Local hospital price pressure Supplier turf flux ($$$ area) Consolidation, closure
Downsizing- Early Phase Drive/clinic focus: remove $$$ cost units Mobiles - travel, size, projections, x2RBC relationship/politics, competition holidays, park-n-prays, loaned staff Buses – park if high $ maintaining Fixed site – hours/calling Projection planning: metrics, communication Capping draw: locks, vigilance, ownership
Downsizing – Early Phase Messaging – sponsors/donors/vols; media Staff issues - hours (minimums, OT, rules) hiring pipeline, career ladder recruiter incentives/bonuses culture (Goal!), fear (layoffs) Production - Pressure points (O negs) Automated conversion traffic Projection accuracy ↑
Rightsizing – Middle Phase Recruitment Tools donor recognition, loyalty programs advertising, promotions hospital rebates, in-honor-of-patient drives Structural geographic deployment departmental organization, overhead Other: surge = fast acting economic disaster
“Optisizing” – Later Phase Recruitment Sustainability Diversity initiatives, grade school drives Innovation momentum Demand rebound positioning Structural Alliances, outsourced functions Consolidation & competition Assumed Safety, Supply >> Cost & Service