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Teamwork Intervention Assistance. Brian Baskette INPO Organizational & Human Performance December 12, 2012. Outline. History of Teamwork Development in our industry Overview of teamwork intervention assistance Process used to prepare, conduct, and evaluate Q&A. History.
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Teamwork Intervention Assistance Brian Baskette INPO Organizational & Human Performance December 12, 2012
Outline • History of Teamwork Development in our industry • Overview of teamwork intervention assistance • Process used to prepare, conduct, and evaluate • Q&A
History • CRTD-Control Room Team Development Seminar • HPTD-High Performance Team Development Seminar • Teamwork Intervention Assistance
WHY SHOULD WE DO THIS? • Fill performance gaps • Clarify expectations • Roles and responsibilities • Promote engagement • Promote open communications • Self assessment • Action planning: individual and team
WHO ARE THE KEY PLAYERS? • Plant Line managers • Primary Point of Contact • Must define team members • INPO role • Utility facilitators
WHENshould it be done? • After the managers have bought-in • When all the team members can attend • Timed with other planned activities • TIMING CAN MAKE OR BREAK THE SEMINAR
HOWDO WE DO IT? • Performance assessment • Agree on intervention • Prepare customized workshop • Partner with on-site facilitators • Conduct intervention • Follow-up and assessment
TYPICAL WORKSHOP METHODS • DLAs • INDIVIDUAL AND TEAM ASSESSMENTS • BRAINSTORMING • PROBLEM-SOLVING/ACTION PLANNING • BRIEF PRESENTATIONS • SIMULATION
FOLLOW UP ACTIVITIES • Execute actions • Monitor results • Re-administer survey • Evaluate performance