MGT100 Organization and Management

1. MGT100 Organization and Management Topic I

2. Topic I Introduction to Organization and Management • Content • General view of topic I • Introduction to organization • Introduction to management • Summary

3. General view of topic I • Aims of the topic • Creating an awareness of the nature and scope of managerial work • Introducing some different perspectives used to describe the management of complex organizations

4. General view of topic I • The development of Management • Scientific/Organizational Management • Behavioral Management • Quantitative/Operational Management • System Management • Contingency Management • Total Quality Management (TQM) • Learning Organization/Core competence

5. Introduction to Organization • The definition of organization • Characteristics of organization • Distinct purpose • Deliberate structure • people

6. Introduction to Management • The definition of management • Effectiveness: doing the right things • Efficiency: things are done right • The four management functions • Planning • Organizing • Leading • Controlling

7. Introduction to Management • The process of management Planning • Resources • Human • Financial • Raw materials • Technological • Information • Performance • Attain goals • Products • Services • Efficiency • Effectiveness Controlling Organizing Leading Management Functions

8. Introduction to Management • Management types • Vertical differences • Top managers • Middle managers • First-line managers • Horizontal differences • Functional managers • General managers Top managers Middle managers First-line managers Nonmanagerial employees

9. Manager skills Conceptual skills Technical skills Human skills Introduction to Management • What is it like to be a manager? • Manager activities • Manager roles • Informational roles • Interpersonal roles • Decisional roles

10. Introduction to Management • Management and the new workplace • Forces on organizations • New management competencies • Turbulent time: managing crises and unexpected events

11. Summary • Organizations operate within varying and rapidly changing environments and are important to each of us individually and to the fabric of society collectively • Business is an open system—it transforms resource inputs from the environment into product outputs—therefore it must be responsive to what is happening around it; which may result in changes to management activities and roles

12. Tips for English studies Write diaries in English or try to write the lecture notes in English