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Red, White and Blue: Organizational Fragmentation of the Emergency Response Rooms in Amsterdam Kees Boersma and Pieter W

Red, White and Blue: Organizational Fragmentation of the Emergency Response Rooms in Amsterdam Kees Boersma and Pieter Wagenaar VU University Amsterdam. Amsterdam Bijlmer 1992. Enschede 2000. National traumas and urban resilence. Volendam 2001. The (Urban) Safety Organization.

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Red, White and Blue: Organizational Fragmentation of the Emergency Response Rooms in Amsterdam Kees Boersma and Pieter W

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  1. Red, White and Blue: Organizational Fragmentation of the Emergency Response Rooms in Amsterdam Kees Boersma and Pieter Wagenaar VU University Amsterdam

  2. Amsterdam Bijlmer 1992 Enschede 2000 National traumas and urban resilence Volendam 2001

  3. The (Urban) Safety Organization Introduction: context of our study • The Organization of Urban Safety and Safety Regions in the Netherlands • The Safety Organization in action • Emergency Response Rooms in Amsterdam

  4. Emergency response in the context of safety and crisis management • National and international urban disasters • Since 2007 : 25 different Safety Regions in the Netherlands • Emergency response rooms: - three different disciplines - co-locations - new technologies (GMS, CityGIS and C2000)

  5. Safety Region ‘Amsterdam Amstelland’ (13)

  6. Emergency Response Rooms in Amsterdam Saftey Region Amsterdam Amstelland: • Safety Regions: a possible merger • Preparing for co-location • Systems in use and a new paradigm: netcentric work

  7. Emergency Response Roomsand technologies in-use

  8. C2000, GMS, safety regions and ‘co-location’

  9. New systems, their users, management, incidents and training

  10. and fear

  11. C2000 as Enterprise System • Constituting artifacts • Shaping organizations • Effects on organizational culture

  12. Net-Centric Work • Net-Centric work as a new concept: open sources, Web 2.0 • A concept from the Military • The importance of GRIP • The importance of City-GIS

  13. Net-Centric work: a concept from the military

  14. Theoretical notions • Level 1: Spatial issues, accidents and city management: Urry, Perrow, Czarniawska • Level 2: the Emergency Response Room and organizational development: Scott Poole, Hinds • Level 3: the introduction of ICT’s: Orlikowski, Barley, structuration

  15. Discussion • Urban Safety and Response Rooms. Three developments on three different levels: - introduction of safety regions - (re) organization of co-locations - implementation of new technologies 2) Theory and practice

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