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Department of Family and Children Services (DFCS)

Department of Family and Children Services (DFCS). Planning for Success 2012 – 2014 Initiatives. FY 2012 Major Initiatives. Select and fully implement Differential Response (DR) Model Refine and implement the Statewide OFI (Eligibility) Georgia Re-Engineering Our Work (GROW) Model

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Department of Family and Children Services (DFCS)

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  1. Department of Family and Children Services (DFCS) Planning for Success 2012 – 2014 Initiatives

  2. FY 2012 Major Initiatives • Select and fully implement Differential Response (DR) Model • Refine and implement the Statewide OFI (Eligibility) Georgia Re-Engineering Our Work (GROW) Model • Create a Contracts Unit to standardize and effectively monitor all deliverables • Development and implement a statewide intact call line for reporting child abuse

  3. FY 2012 Major Initiatives (cont.) • Complete a formal training system assessment partnering with Georgia State University • Create and implement a statewide “System of Care” model • Enhance the impact of the Office of Provider Management

  4. FY 2013 Major Initiatives • Provide improved competency-based training to all mid-level child welfare managers • Train all child welfare supervisors using the “Putting the Pieces Together” program • Expand the Call Center capacity to manage all calls through centralized intake • Continue to support the development of the “System of Care” model

  5. FY 2014 Major Initiatives • Collaborate with DCH to better define DFCS’ role in processingMedicaid Eligibility • Partner with internal and external stakeholders to establish DFCS as a state-of-the-art learning organization

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