Chapter 2 Life Skills

1. Chapter 2 Life Skills Page 20-37

2. Objectives • List the principles that contribute to personal and professional success. • Describe good study habits. • Create a mission statement. • Explain how to set long-term and short-term goals. (continues)

3. Objectives • Discuss the most effective ways to manage time. • Define ethics. • List the characteristics of a healthy, positive attitude.

4. Why Study Life Skills? • Practice leads to rewards. • Positive interactions. • Blending personal and professional life. • Healthy self-esteem.

5. Life Skills • Being caring and helpful. • Being adaptable. • Staying the course with your goals. • Seeing projects to completion. • Developing meaningful relationships. • Building a professional network. (continues)

6. Life Skills cont. • Practicing financial responsibility. • Using common sense and reasoning. • Remaining calm in stressful situations. • Taking responsibility seriously. • Mastering organization skills. (continues)

7. Life Skills cont. • Maintaining a sense of humor. • Acquiring patience. • Striving to do your best. • Remaining true to self.

8. Who is more Successful? Why? • Jenna owns Signature Salon and Day Spa. She has 7 employees that work for her and the business grosses $160,000 a year. She has an average of 800 return clients a month. • Emily has been working as an esthetician for 2 years at Signature Salon and Day Spa. She makes $30,000 a year and has 10 to 15 return clients a week.

9. Guidelines for Success • Build self-esteem. • This is based on inner strength & begins with trusting your ability to reach your goal • Visualize success. • They more you visualize yourself as a success the better chance it will turn into a reality • Build on your strengths. • Practice what give you a positive attitude (continues)

10. Guidelines for Success • Learn from mistakes. • Now is the time to ask questions and learn, not in the work place • Define success for yourself. • Practice presentation skills • Create good communication skills with everyone • Develop good networking skills. • Keep personal life separate from work. • This lowers morale and can cause the whole team to suffer • Be energized. • A healthy lifestyle is an asset in reaching your goals

11. Guidelines for Success • Respect others, it will build your self esteem • Use good manners • Avoid interrupting others • Do not discuss your personal life • Stay productive. • Procrastination: putting off work • Perfectionism: a compulsion to be perfect • Lacking a game plan: a conscious act of planning

12. Rules for Success • Attend all classes. • Arrive for class early. • Have all materials ready. • Listen attentively. • Highlight important points. • Take notes. • Be attentive during summary. • Ask for clarification.

13. Motivation (propels you to do something) • Defined: An incentive, inducement, or motive to act. • Internal motivation is most effective.

14. Tapping into the Creative Mind • Eliminate self-criticism. • Look inward for motivation. • Change your vocabulary. • Don’t go it alone.

15. The Self-Care Test

16. Study Skills • Where • Well-supplied, comfy, quiet spot; remain alert. • When • Estimate time needed and study when feeling motivated and energetic. • How • One chapter section at a time; make notes of key words and phrases; test yourself; audio recordings.

17. Managing Your Career • Design a mission statement that establishes the values you live by and sets up future goals.

18. Goal Setting • Short-term goals: 1 year or less • Long-term goals: Increments of 5 years or more

19. Effective Goal Setting • Are specific skills needed? • Is the needed information readily available? • Do I need a coach or mentor? • What is the best approach for accomplishment? • Am I open to new ideas for my plan?

20. Time Management Tips • Prioritize. • Do not take on too much. • Learn problem-solving techniques. • Take a time out. • Plan downtime. (continues)

21. Time Management Tips • Reward yourself. • Plan exercise. • Develop a mission statement. • Make time management a habit.

22. Time Management in Esthetics • Organize daily. • Review client records. • Note special considerations. • Plan for special needs clients. • Review client home regimen. • Allow time for sales calls. • Always schedule lunch time.

23. Real-Life Time Management • Show up on time daily. • Stay on time with treatments. • Manage stress by integrating deep breathing into the day as often as possible.

24. Expected Behaviors • Provide skilled services. • Be honest, courteous, sincere. • Avoid exploitation. • Protect client confidentiality. • Give clients accurate information.

25. Maintain Credibility and Build Trust • Obtain required credentials. • Join professional organizations. • Match behaviors with values. • Respect colleagues and supervisors. • Know your boundaries

26. Maintain Credibility and Build Trust • Keep client relationships professionally friendly. • Be honest and truthful. • Conduct research. • Seek advice from colleagues. • Stay informed.

27. Personality Development and Attitude • Diplomacy • Tone of voice • Emotional stability • Receptivity • Sensitivity (continues)

28. Personality Development and Attitude • Values and goals • Communications skills • Discretion and confidentiality • Maintain boundaries

29. Work Ethic • Ethics are the principles of good character, proper conduct, and moral judgment expressed through personality, human relations skills, and professional image.

30. Teamwork • Maintain a stress-free and productive environment • Every staff member must be focused on working cooperatively. • Pull your own weight • Share responsibility.

31. List several principles used to create personal and professional success. • How do you describe good study habits? • How do you create a mission statement? (Give an example.) (continues)

32. How do you go about setting long- and short-term goals? • What are some of the most effective ways to manage time? • What is the definition of ethics? • What are the characteristics of a healthy, positive attitude?