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Writing Center Data Review

Writing Center Data Review. Spring 2011 Compiled by Rhonda Kavan , Leah Soule, and Lisa Williams. Spring 2011 Big Picture Data. 232 students 728 held appointments 3.1 average sessions per client. Big Picture Data. 139 students in Spring 2009 257 students in Fall 2009

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Writing Center Data Review

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  1. Writing Center Data Review Spring 2011 Compiled by Rhonda Kavan, Leah Soule, and Lisa Williams

  2. Spring 2011 Big Picture Data • 232 students • 728 held appointments • 3.1 average sessions per client

  3. Big Picture Data • 139 students in Spring 2009 • 257 students in Fall 2009 • 210 students in Spring 2010 • 231 students in Fall 2010 • 232 students in Spring 2011

  4. Big Picture Comparison

  5. Big Picture Data • 5.4 average sessions per client in Spring 2009 • 2.9 average sessions per client in Fall 2009 • 4.0 average sessions per client in Spring 2010 • 3.1 average sessions per client in Fall 2010 • 3.1 average sessions per client in Spring 2011

  6. Availability • 1131 hours available for tutoring • 558.5 (49.38%) hours spent tutoring • 131.5 (11.63%) hours of missed appointments not filled with walk-in appointments • 435 (38.46%) hours planning

  7. Availability Comparison

  8. Missed Appointments 277 28% 728 72% Students scheduled 1005 appointments.

  9. Missed Appointments • 159 students missed at least one appointment. • 100 (63%) missed only one appointment. • 54 (34%) made at least one appointment but did not come to any appointments.

  10. Students per Tutor 117 112 119 The number of students does not add up to 232 because some students worked with multiple tutors.

  11. Students per Tutor 31 25.87 39 32.5 50 41.67 Students who visited the Writing Center more than once frequently worked with multiple tutors over the semester.

  12. Appointments per Tutor 197 27% 230 32%

  13. Missed Appointments per Tutor 87 31.4% 91 32.9 99 35.7%

  14. Non-Native Speakers 28 12% 204 88%

  15. Sessions with Non-NativeSpeakers • 5.18 sessions per Non-Native speaker • 2.86 sessions per Native speaker 145 20% 583 80%

  16. Non-Native Speakers

  17. Students in DSPW and DSPR Courses 80 34.5% 152 65.5%

  18. Sessions with Students in DSPW and DSPR Courses • 3.15 sessions per student in DSPW/R • 3.13 sessions per student in non DSPW/R 252 34.6% 476 65.4%

  19. DSP Comparison

  20. Students by Class Status 3 1.3% 10 4.3% 17 7.3% 27 11.6% 127 54.7% 48 20.7%

  21. Sessions with Students by Class Status 18 2.5% 5 1% 58 8% 67 9.2% 355 48.8% 225 30.9%

  22. Status Comparison

  23. Number of Visits

  24. First Visit 2 1% 15 6.5% 57 24.6% 90 38.8% 68 29.3%

  25. Single Visits 5 4.3% 2 2% 32 27.6% 36 31% 41 35.3%

  26. Referrals 25 19 9 20 172 38 Students were allowed to check more than one answer when asked how they heard about the Writing Center, so we received a total of 283 answers. Answers in the other category included things like “assignment,” “word of mouth,” advisor,” “self,” and “came in last semester.”

  27. Returning Students • 845 students have visited the Writing Center since Spring 2009. • 160 (18.9%) of the 845 students we have served have visited the Writing Center multiple semesters. • 74 (32%) of the 232 students served in Spring 2011 have visited the Writing Center previously.

  28. Returning Students 11 1.3% 5 0.5% 27 3.2% 111 13.1% 685 81%

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