The Communication Process

1. The Communication Process

2. Purpose of Communication • Sharing our ideas, thoughts • Making ourselves understood • Reaching decisions • Engaging in discussions

3. The Elements of Communication Process • Sender • Encode • Channel • Decode • Receiver • Feedback

4. Changing ideas into symbols + organizing into a message Encoding • An effective communicator ensures that his target recipient understands what is being communicated. • Words, tone and actions that you choose to encode your idea represent specific content meaning … therefore, choose them wisely. • Keep the target recipient in mind. Does the recipient understand the words used? Does the recipient have the maturity and enough experience to understand what is being communicated?

5. Noise in the Encoding Process • Often noises distort messages in transmission and decoding • External noises along the channel of communication are sights, sounds and other stimuli in the environment that draw a recipient’s attention away from what is being communicated • Internal noises. In this case, the internal noises (the recipient's attitude and feelings) interfere with the "decoding" process so much so that the message decoded is NOT the message received. • Then there are semantic noises, the unintended meanings aroused by certain symbols inhibiting the accuracy of decoding. We need to maintain an empty closet where there are no unsettled grievances in the recipient's mind Message received is NOT the message transmitted).

6. Decoding • Decoding is the reverse of encoding, which is the process of transforming information from one format into another. Information about decoding can be found in the following:

8. Successful Communication

9. Discussion • Draw the communication process diagram and explain the process • Explain with examples, the elements in the communication process.