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Consumer Rights Consumer Responsibilities Setting Goals. Objectives. Explain consumer rights and responsibilities. Identify ways to be a responsible citizen in families, career, and communities. (0.6.3) Analyze policies that support consumer rights and responsibilities. (2.1.5)
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Objectives • Explain consumer rights and responsibilities. • Identify ways to be a responsible citizen in families, career, and communities. (0.6.3) • Analyze policies that support consumer rights and responsibilities. (2.1.5) • Explain guidelines for setting and reaching goals.
Effective Consumers • Set Goals • Think Critically • Do Their Research • Manage Everyday Finances • Plan for Financial Security Using the textbook, write one example given for each item. Page 26
Setting Realistic Goals • SMART Goals • Specific – suggest action • Measurable - know when you have achieved it • Attainable – reasonable and possible • Relevant – common sense • Time-related – set a target date Page 55 • Goals are targets for what you want to accomplish • Short –Term - 6 months or less • Long –Term – longer than 6 mths.
Consumer Rights • Right to Safety • Right to be Informed • Right to Choose • Right to be Heard • Right to Redress • Right to Consumer Education • Right to Service With your group, decide which right is the most Important and why. You have 2 minutes. Page 29
Consumer Responsibilities • To Use Products Safely • To Use Information • To Choose Carefully • To Speak Up • To Seek Redress • To Learn • To Reward Good Service Page 29
Brett has a 1965 Mustang that he has reconditioned. He is especially proud of the body work and the paint job, which he has done himself in his garage. One day in July, Brett began having trouble shifting gears. Since he could not find the trouble himself, he took the Mustang to a mechanic he saw advertised in the yellow pages of the phone book. When he picked up the car he noticed a large dent in the fender that had not been there previously. He complained but everyone at the garage denied that it had happened there. Brett estimated that the damage to the car was about $750.00. Which consumer rights were violated, if any? Explain
John went shopping for a toy for his nephew Cody’s second birthday present. He chose a stuffed teddy bear that squeaked when a button in its belly was pressed. The teddy bear also had very realistic looking eyes glued on its face. The hangtag said the toy was “child-safe”. Cody loved the teddy and wanted to sleep with it that night. The next morning, Cody’s parents were horrified when they discovered that one of the teddy’s eyes was missing and the squeaker button had come off, leaving a sharp projection. They realized that Cody could have choked on the glass eye or been seriously hurt by the sharp projection. They immediately threw the toy away. Which consumers responsibilities were violated, if any? Explain.
Federal ConsumerProtection Laws Page 31
Activity Which agency would be involved in the following situations? • Investigating Mad Cow Disease. • Teddy Bears were tested and found to have eyes that can easily detach. • Clementine oranges have been banned for import into the US from Spain. • Consumers discover that the contents of boxes of cereal do not weigh as much as is stated on the box. • Children’s blocks are discovered to be painted with lead-based paint.
Today’s Activity • Read the article. http://www.pennlive.com/midstate/index.ssf/2010/02/medical_group_suggests_changin.html • Write the Main Idea of the Article in one sentence • Do you agree with the suggestion made by the pediatricians. Why or why not?