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Relations between the Media and State structures on communication issues and prospects for the digital future. Guy Berger, Rhodes University “Connecting with the media, 2008” 5 September, Port Elizabeth. Media and state. South Africa - still a new kid on the block, in an age of:.
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Relations between the Media and State structures on communication issues and prospects for the digital future Guy Berger, Rhodes University “Connecting with the media, 2008” 5 September, Port Elizabeth
South Africa - still a new kid on the block, in an age of: • Globalisation • New technology • The Information Society
Shiny constitution • Free speech • Free press • Freedom of info
Makana’s ad boycott violated: • 4 clauses in the constitution, • 2 laws on municipalities, and • Promotion of Admin Justice Act.
It’s not only state-media • We have to remember the people watching us both.
Partnerships are critical in the Information society: Reflect that: • Info = the means of production • Growing sector of workforce
In search of better relations, don’t bark up the wrong tree…
Any SAPS member can talk to the media : • Within expertise or responsibility; • Without jeopardising police work; • Not on bank robberies, victims, suspects, court cases, wanted persons and suicides.
Filtering is limited: • Requests for info on national investigations, statistics, crime trends, and national political figures referred upwards. • General Result: on all else, media can get concrete details and colour direct from source, doing better journalism.
Ethics: Police are • Not to exercise favouritism by giving news to one medium and not another. • To keep confidentiality on journalists’ exclusive requests for information. • Discouraged from giving confidential briefings.
And they need to upskill: Municipalities need to develop similar protocols to SAPS Eg. www.impacs.org DEVELOPING EFFECTIVE MEDIA COMMUNICATIONS SKILLS
Great media liaison… • 1. Be Available! • 2. Be Prepared! • 3. Feed the beast!
Three principles… • If you don’t know an answer, never lie or make it up. • Tell the reporter you’ll get right back to them with the info they want, and do so! • Or, give the reporter a contact who does know the answer.
No one can make good news out of bad practice • Remember…
If you are wronged… • Ask for a correction • Ask for the editor or producer • Escalate to Press ombudsman or the BCCSA • Consider legal action
Also: output your info through other channels • speeches • briefings, reports • in interviews • govt media • on Internet
Combat a culture of secrecy: • Many officials treat the information they hold as their private property, not even that of their department
A logistical challenge: • Under apartheid, probably 90% of information was controlled. • In a democracy, 90% is theoretically available. • How can this become practically available?
Availability of govt info 10% restricted 80% unrestricted 10% unrestricted & available
Value of information: • The 10% distributed often has lower value to citizens than the other 80%. Why? • Information distributed widely, must have general appeal. • Other 80% of info has more value, because it is more specific.
Summing up • Two sides need each other. • State-side has a major role to play in realising free flow of info. • State-side can strengthen itself with basic comms training. • And by e-governance big time!