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IP Management. Technology and Implementation Issues. Contents. TeleManagement Forum NGOSS™ Initiative A Practical Example – Plug & Play IP VPN Results Future Work. NGOSS™. A TMF Initiative. Wireless Transport Data. Data. Voice. Growth of Networks. IP Convergence. Sales. Order
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IP Management Technology and Implementation Issues
Contents • TeleManagement Forum NGOSS™ Initiative • A Practical Example – Plug & Play IP VPN • Results • Future Work
NGOSS™ A TMF Initiative
Wireless Transport Data Data Voice Growth of Networks IP Convergence Sales Order Management Service Configuration Provisioning Fault Management SLA Management Billing First 100 Million Users (Years) 5 16 17 43 Source: CEMA, IDC Rate of Change Drivers N2 Complexity Data Silos
NGOSS™ • Business Case • Industry NPV of $293 Billion1 • Requirements • Architecture • Traceable through Requirements to Business Case • Plug & Play Catalyst Programme • Proves Architectural Concepts • Showcase Demonstrations every 6 months at TeleManagement World 1TMF051, NGOSS Business Case V1.0, Oct 2000
D i r e c t o r y & CIM M1 Mn M3 ... Work flow Bus ... M2 Mn-1 Plug & Play Architectural Concepts
Objectives • Nice 2000 • 3 Projects, 16 Companies, 1 Service Provider • “Can we build it?” • “If we build it, will they come?” • Chicago 2000 • 6 Projects, 32 Companies, 3 Service Providers • “Can we build it better?” • “Can we extend it?” • “How can we measure it?” • Nice 2001 • Align with NGOSS™ Contracts
Projects and Participants B2B Managed Services for DSL AMS, ADC, IGS, MetaSolv, Micromuse, Nortel/Architel Solutions, Syndesis, Web Methods Broadband/Cable Services Management: CGE&Y, Cisco Sys., Cygent, Syndesis, Metasolv, TIBCO, IGS, Sun, Portal, MDSI, Trendium, Micromuse, TCSI Sponsor: AT&T Labs - Broadband DSL Customer Management Services PwC, Alcatel, Cisco Systems, Compaq, Sun, Vitria, Portal, Syndesis, Siebel IP Service Management CGE&Y, CommTech, Cisco Systems, Microsoft, Granite, CrossKeys, Portal, Riversoft, Sun, Telcordia Sponsors: Verizon, France Telecom IP VPN Management Dimension Data, Cisco Systems, Astracon, CrossKeys, Daleen, IGS, Portal, Sodalia, Telcordia, Vitria Sponsor: Verizon Self Service over Multiple Networks HP, Cisco Systems, Alcatel, Astracon, Cambio, Cygent, IGS, Portal, Syndesis, Web Methods * *
Benefits to Stakeholders • Systems Integrators • Pre-tested, integrated, Compatible Off the Shelf portfolio • Software Vendors • Realize Systems Integrators’ potential as channels • Equipment Vendors • Accellerate infrastructure sales • Telemanagement Forum • New standards, and members • Service Providers • Time to market, adaptability and differentiation
Plug & Play IP VPN A Practical Example
Chicago Showcase Pre-planning Billing Self Care Workflow D i r e c t o r y Vitria C I M Information Bus (Vitria) SLA Management Fault Mgmnt Service Configuration Provisioning Network Elements (Cisco)
Application of P&P Principles Virtual Business … Future PnP Information Process Managers Store Manager Manager Canonical Message Bus PnP Engine Services Message Flow Transformation Plug and Play Engine Engine Directory System Message Bus … PnP System PnP System PnP System n Component 1 Component 2 Component
Benefits of Solution P&P • Well documented benefits • Understand effort (TTM, TTC) Commercial Solution • Configure for success • Complex VPNs • Evolving requirements • Manage for predictability • Elimination of vulnerability • QOS over shared infrastructure • Ability of customers to manage their own VPN • SLAs with real-time rebates
Network Architecture ASP ShiltonHeathrow CE3 Gaming Server CE1 PE1 London Provider MPLS Core (“P” Routers) Heathrow Campus PE2 Chicago Shilton Chicago CE2 HeratonHeathrow CE4
Service Catalog SLA Manager Web Self Care Billing And Invoicing Fault Manager Business Process Manager Core Planning Service Config Core Router Manager MPLS Provision
Service Catalog SLA Manager Web Self Care Billing And Invoicing Fault Manager Business Process Manager Core Planning Service Config Core Router Manager MPLS Provision
Service Catalog SLA Manager Web Self Care Billing And Invoicing Fault Manager Business Process Manager Core Planning Service Config Core Router Manager MPLS Provision
Service Catalog SLA Manager Web Self Care Billing And Invoicing Fault Manager Business Process Manager Core Planning Service Config Core Router Manager MPLS Provision
Plug & Play Results & Future Work
Metrics Commercial Catalyst
Commercial Solution: Promote the benefits of a fully integrated, multi-everything provisioning & management solution P&P: Well documented benefits, Contracts, Metrics, Testability, Scalability, Security IP VPN: Phase 2 Customer SLA Billing ASP SLA Billing VPN NSP Core MPLS CPE LMDS Access
WorkFlow (Vitria) WorkFlow (Vitria) Billing (Portal) Inventory (Visionael) Provisioning (Orchestream) Performance Management (CrossKeys) SLA Management (Trendium) Billing (Daleen) Provisioning (Astracon) Provisioning (Cisco) Fault Management (Sodalia) D i r e c t o r y (Vitria) CIM (IGS) Customer Self Care (Portal) Product Catalogue (Trendium) Vitria B-B Gateway Customer Self Care (Daleen) Core Management (Telcordia) Service Configuration (Astracon) D i r e c t o r y (Vitria) CIM (IGS) B-B Gateway Product Catalogue (Daleen) Trouble Ticketing (Telcordia) SLA Management (CrossKeys) Vitria Information Bus (Vitria) Network Elements (Harris) Network Elements (Cisco) NE (NNB)
Game Client: Shilton - Paris Video Client: Heraton - Paris Network Topology Game Server London PE2 PE1 CE2 CE1 P1 P2 CE3 CE4 PE4 PE3 Video Server Munich Video Client: Heraton - Nice
Regression Testing D i r e c t o r y & CIM M1 Mn M3 ... Work flow Bus ... M2 Mn-1 Stubs
Scalability D i r e c t o r y & CIM M1 Mn M3 ... Work flow Bus ... M2 Mn-1 Load Tool
Virtual Future PnP Information Managers Store Manager Interface to Business Dashboard Dashboard Business … Process Manager Canonical Message Bus PnP Engine Services Message Flow Transformation Plug and Play Engine Engine Directory System Message Bus … PnP System PnP System PnP System n Component 1 Component 2 Component
Thank You! Craig Levieux craig.levieux@za.didata.com http://www.didata.com/catalyst