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Multicultural Family Center. Building Unity out of Diversity. Bobby Bauch, Kevin Harlander, Hannah Kauffold, Melissa Kula, Haley Muir. Presentation Outline. Our Research Organizational Background Functions of Organization Communication (Internal/External) Artifacts Issues. Our research.
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Multicultural Family Center Building Unity out of Diversity Bobby Bauch, Kevin Harlander, Hannah Kauffold, Melissa Kula, Haley Muir
Presentation Outline • Our Research • Organizational Background • Functions of Organization • Communication (Internal/External) • Artifacts • Issues
Our research • Internet Research • Observations • Employment • Teen night • After School Session • Family Reading Night
History • 2004: Core planning group was created as the result of outreach in the community by an AmeriCorps VISTA. • proposed the idea of the Multicultural Center to provide educational services, non-profit services and outreach, community building, and personal and economic development. • 2005: officially opened July 9, 2005 at 1340 White Street • Since opening, MFC has developed a two-pronged approach to reaching out and addressing the needs that are currently challenging the community • 1st: offer programing to any person in the Dubuque community • 2nd: community education
History Con’t • The MFC has served 1,615 members of the Dubuque Community as of 2008 • In 2008 a partnership was formed between the City of Dubuque, Dubuque Community School District, and the MFC— the partnership resulted in the acquisition and remodeling of the MFC’s new location, 1157 Central Avenue • Sept. 15, 2009: The doors were opened at the new location
Functions of the Organization • Mission: Empowering all families and community members of Dubuque to reach their potential and build unity out of diversity • Vision: • built on a foundation of understanding and collaboration across racial, ethnic, and socioeconomic groups committed to producing engaged families and community members. • The Center serves as an inviting and safe place for community members, stimulates connections, and provides programs to foster civic engagement and social and economic success. • The Multicultural Family Center builds unity out of diversity.
What they do • Tutor students after school • Cultural events • Educational Programs
Values of the Organization • “What you see is what you get!” • No business motive • Non-profit • Creating unity in the community by addressing the needs currently challenging the community
Internal Communication • Email • “Whiteboard” • Daily tasks for volunteer leaders • Meetings • Marketing intern example: One on one meeting with director to plan media strategies • Volunteer coordinator
External Communication • Newsletters • Google Calendar • Listing of the events • Leisure Services Guide • Free publication highlighting their activities • Example: Cinco de mayo, book clubs, family reading night • Direct link to utilizing the center’s mission • Ex. Family Reading Night & Cultural Events • Website • Newsletters, articles, ways to donate & volunteer, calendar • Facebook/Twitter • Flyers
Example of External Communication Flyers reaching out to the kids/families in community
Artifacts • Newsletters • Google Calender • Listing of the events • Leisure Services Guide • Free publication highlighting their activites • Example: Cinco de mayo, book clubs, family reading night • Direct link to utilizing the center’s mission • Ex. Family Reading Night & Cultural Events • Website • Newsletters, articles, ways to donate & volunteer, calender • Flyers • Form of reaching out to the kids
Examples of Organizational Communication • Bureaucratic Management • Mentoring • Participation
Issues of Time • External processes move slowly, because approval is needed by many people • Hierarchical structure • Internal processes move quickly and smoothly • Do a good job with planning ahead
Issues of Space • No barriers between the volunteers, administration and clients • Currently designing proposal to combat the problem • Remodeling in order to create buffer • Innovation Process • Expanded to larger facility in 2009, but still seem to be operating with enough room
General Issues • Retaining volunteers • Transition of new leadership • Without a director for almost a year