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Remote Desktop in Dragon NaturallySpeaking 12 -- a feature of editions Pro and Legal

Remote Desktop in Dragon NaturallySpeaking 12 -- a feature of editions Pro and Legal. Agenda. Overview Benefits Client and Server System Requirements Preparing the Environment Server Configuration Client Configuration The End-User Experience Limitations Troubleshooting

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Remote Desktop in Dragon NaturallySpeaking 12 -- a feature of editions Pro and Legal

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  1. Remote Desktop in Dragon NaturallySpeaking 12-- a feature of editions Pro and Legal

  2. Agenda • Overview • Benefits • Client and Server System Requirements • Preparing the Environment • Server Configuration • Client Configuration • The End-User Experience • Limitations • Troubleshooting • Resources / Questions

  3. Overview • Introduced with Dragon Medical 10.1, this support is new in DNS12 -- and only in Professional and Legal. • Enables the use of DNS from a computer on which DNS is not installed. • Windows clients connect to a supported server using Microsoft’s free Remote Desktop Client software. • Uses Windows Remote Desktop Services, which offers a bi-directional audio only in Windows Server 2008 R2 and Windows 7 Ultimate • Application support for DNS on the server is identical to local DNS installations • Single installation of DNS Pro/Legal on a server can allow multiple, concurrent Windows client connections

  4. Benefits of the Feature • On Windows Server 2008, a single DNS installation allows concurrent connections for multiple end-users (limited by server capacity and network bandwidth) • Financial and administrative benefits: • One installation on the server reduces administrative overhead for client installation and maintenance • Eliminates the need to install and support expensive Citrix client and server software, and the Dragon extensions needed to support Citrix. • Capacity and quality of audio support is expected to equal Citrix. • An alternative for thin clients (PCs that do not meet DNS's minimum system requirements)

  5. System Requirements:Server Information • OS: Windows Server 2008 R2 -- or Windows 7 Ultimate • Window Server 2008 R2 supports multiple client connections at the same time. Windows 7 Ultimate does not. • In order to support 6 concurrent users connecting to DNS, minimum specs are: • Cache: 1 MB L2 cache per CPU • CPU: 3.x GHz • Processor: Multi-core processor with 4 cores • RAM: 16 GB • For double the users, double the CPU cores and the RAM

  6. System Requirements:Client Information • RDC version 7 or later • The following operating systems support RDC7: • Windows XP SP3, 32-bit • Windows Vista SP1&2, 32-bit and 64-bit • Windows 7 (all editions), 32-bit and 64-bit • If RDC 7.x is not already installed: free download at http://support.microsoft.com/kb/969084 • Hardware • CPU and RAM: • XP: Pentium 300 MHz CPU and 256 MB RAM • Vista/Win 7: 1 GHz CPU and 1 GB RAM (2 GB if 64-bit) • 100 Mbps capable network card

  7. System Requirements:Additional resources • Network • 100 Mbps connection speed • Network bandwidth required per active end-user is 1.3 Mbps • "Dictation Source" • End-users can speak into the same device types as for local DNS use.

  8. Preparing the Environment:Server Configuration • Install DNS Professional or Legal, as well as any application the employees will use with DNS (Office…) • Enable the feature (detailed steps in Admin Guide): • If Windows Server 2008 R2: • Install Remote Desktop Services Role from the Server Manager Console (follow the Add Roles Wizard) • Configure Local Group Policy to allow connections from clients (run gpedit.msc from a command prompt) • Configure system to allow connections from any version of RD (Control Panel >System >Remote Settings > Remote) • If Windows 7 Ultimate: • Just allow connections from any version of RD (Control Panel >System Properties > Remote)

  9. Illustration: Add Roles Wizard (Win Server 2008 R2)

  10. Illustration:RDC Server Manager after Configuration

  11. Preparing the Environment:Client Configuration • Install DNS’s client component (msi or exe -- see installation folder) • Standalone ASW • [PowerMic II Control] • In RDC’s options, enable "Record from this computer”

  12. Using DNS over the Connection:About DNS Profiles • Preparing to use DNS: • On the local PC, connect the microphone and run the ASW. • This ensures audio quality is acceptable. It’s NOT part of profile creation because the microphone and ASW software are on your local machine, not the server. • Connect to the server, start DNS and create a profile or open an existing one. • If creating a new profile, you must perform General Training. Other steps are the same as when you create a profile locally. • NOTES: • If you already have a V12 profile on a different machine, you can copy or import it to the server so it can be accessed in DNS there. For these profiles, we strongly recommend you perform ASW locally before using DNS in the new environment. • The Roaming feature is supported for use with RDC.

  13. Using Dragon with RDC:Dictating and Using Other Features • All Professional/Legal features are available for RDC client connections. • Full Text Control is available for the same applications as local DNS, as long as the applications are installed on the same server where DNS is installed. • Recommendation: advise users to save their documents often, in case connectivity is lost, audio quality is degraded by low availability of network bandwidth, etc.

  14. PowerMic II Button Support • Choose USB as the device type • Perform ASW on the local machine to ensure the device is properly detected and high-quality audio is available • Configure buttons using add-on tool available with the DNS client-side installation • Test button support on the local machine before using it over the RDC connection • NOTE: Button support is not available for the Philips SpeechMike. You cannot substitute PM II button support when using the SpeechMike.

  15. Limitations • As mentioned, the number of concurrent users is determined by a number of factors, including server disk space capacity and network bandwidth. • Installation on a single server requires product activation to occur once. Thereafter, Nuance/DNS has no technical means to count or limit the number of users that can access and use a single server-based installation of DNS. • As for Citrix, site administrators are responsible for configuring and troubleshooting server-based issues, including WTS, that may affect the use of DNS.

  16. Troubleshooting • On the server: • Check "Remote Audio" device is created on the server after running the RDC session (in Control Panel, under Sound settings-->Recording) • Verify that the value is 0 for "fDisableAudioCapture" under the registry HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp • On the client: verify the “Record from this computer" option is enabled in Remote Desktop Connection

  17. Additional Resources • Chapter 7 in the DNS 12 Administrator's Guide • NOTE: Not all content in this Guide is finalized • Includes details and screenshots of configuration • If you have questions or remarks: please contact dragonpartnerinput@nuance.com

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