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Unit-6

Unit-6. Introduction to E-Commerce Prepared By:-Prof H.M.Patel. Introduction to E-Commerce. . Commerce means the exchange of products and services between business groups and individuals . Commerce or trade can be seen as one of the essential activities of any business.

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Unit-6

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  1. Unit-6 Introduction to E-Commerce Prepared By:-Prof H.M.Patel

  2. Introduction to E-Commerce. • Commerce means the exchange of products and services between business groups and individuals . • Commerce or trade can be seen as one of the essential activities of any business. • Electronic commerce (e-commerce) uses information and communication technology to enable the external activities and relationships of the business with individuals, groups and other businesses • Electronic commerce involves interactive marketing process and payment processes on WWW

  3. Scope of Electronic commerce(e-commerce) • The e-commerce transactions can be either buy-side e-commerce or sell-side e-commerce. • Both types of e-commerce are relying on Internet technologies.

  4. 1. Buy-side e-commerce • Buy-side e-commerce refers to transactions to procure resources needed by an organization from its suppliers i.e., e-commerce transactions between a purchasing organization and its suppliers. • Examples of buy-side e-commerce activities are product discovery, product evaluation, terms negotiations, order placement, order tracking, order payment, product service and support. 2. Sell-side e-commerce • Sell-side e-commerce refers to transactions involved with selling products to an organization’s customer i.e., e-commerce transactions between a supplier organization and its customer. • Examples of sell-side e-commerce are market research, market stimulation, terms negotiations, order receipt, order selection, order billing, payment, delivery, customer service and support.

  5. Essential IT Services for e-commerce The information technology services required for Electronic commerce are: • 1. Internet • 2. Intranets • 3. extranets E-commerce is mainly supported by following IT services: • 1. Electronic mail • 2. Electronic fund transfer • 3. Electronic Data Interchange (EDI) • 4. Credit cards • 5. Smart cards

  6. Transactions on E-Commerce. • 1. B2C E- Commerce • 2. B2B E-Commerce • 3. C2C E-Commerce

  7. B2C E- Commerce

  8. B2B E-Commerce

  9. C2C E-Commerce

  10. Requirement of security on E-Commerce.

  11. Secure Electronic Payments / Electronic Payment Processes

  12. Requirements for security system • 1. Authentication • 2. Privacy and confidentiality • 3. Integrity (Not be Correpted) • 4. Non-repudiability(Not Let Send msg) • 5. Availability

  13. Secure Electronic Transaction (SET)

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